Sr. NetSuite Administrator

NetSuite Administrator (Hybrid)Location: Greater Chicago Area (Hybrid - 2-3 days onsite)Reports To: Head of ITDay-to-Day:NetSuite AdministrationServe as the primary administrator for the NetSuite ERP platform.Manage system configuration, customization, workflows, saved searches, dashboards, forms, records, and roles.Maintain user accounts, permissions, security settings, and system governance.Monitor system performance and ensure platform stability and reliability.Business Process OptimizationPartner with stakeholders to understand business requirements and identify process improvement opportunities.Analyze and improve workflows across Finance, Accounting, Inventory, Procurement, Order Management, and Operations.Configure solutions that enhance efficiency, data quality, and reporting capabilities.Lead continuous improvement efforts and recommend best practices.Reporting & AnalyticsCreate and maintain saved searches, reports, dashboards, and KPIs.Support financial reporting, operational reporting, and executive-level analytics.Ensure data integrity and consistency across reports and business processes.Integrations & System EnhancementsSupport integrations between NetSuite and third-party applications, including CRM, eCommerce, WMS, payroll, and other business systems.Work with developers and vendors to troubleshoot integration issues.Assist with implementation of new modules, features, and enhancements.User Support & TrainingProvide Tier 2 and Tier 3 support for NetSuite-related issues.Troubleshoot system errors and resolve user requests in a timely manner.Develop training materials and conduct user training sessions.Drive user adoption and ensure adherence to system best practices.Project ManagementParticipate in ERP-related projects, upgrades, system implementations, and acquisitions.Document business requirements, system changes, and standard operating procedures.Coordinate testing efforts and support change management activities.