Job Description
Pay Range: $140,000-165,000, plus yearly bonus. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy‑up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for education career advancement opportunities and more
The Sr. Program Manager, HR PMO will lead a variety of enterprise Human Resources technology and business projects or programs, applying PMI best practice standards, principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. The position will sit with Quest's HQ in Secaucus and is hybrid (3 days on site).
Responsibilities
Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
Guides team members to perform through issues and constraints
Owns projects, timeline, budget, resource constraints, and deliverables/results
Shifts between the big picture and the small‑but‑crucial details
Manages projects and ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, communication and training plans, status updates)
Executes solid issues and risk management strategies and documentation
Communicates actively with project sponsors and stakeholders, establishes regular points of communication, and manages sponsor and stakeholder expectations
Delivers the expected results
Performs root‑cause analysis on project shortfalls and takes corrective action as necessary
Applies project management tools and techniques toward a variety of large, and likely inter‑related, projects
Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones and deliverables
Coaches other employees on the use of various tools, concepts and practices foundational to Project Management in order for Quest Diagnostics employees to build self‑sufficiency, sustainability and scalability
Qualifications
Demonstrated experience leading large or complex technology and business projects with multiple workstreams from initiation to completion (7–10 years)
Demonstrated experience facilitating discussions or workshops
Demonstrated ability to develop strong relationships with others
Demonstrated experience leading changes
Demonstrated ability to influence business leaders
Demonstrated data analysis skills
Some experience with process management
Basic knowledge of VOC tools
General knowledge of Hoshin and breakthrough planning
Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e‑mails, and memos
Skilled in Smartsheet (preferred), Microsoft Word, Excel, PowerPoint, and Project
Additional Duties
Documentation of business processes
Completion of required continued learning
Education
Bachelor’s degree required
Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) desired
PMP Certification is required (externally administered by the Project Management Institute) – must be completed within 12 months of entering the role if not already certified
Skills And Behaviors Critical For Success In The Role
Problem solving skills
Verbal communication skills
Written communication skills
Interpersonal skills
Decision making skills
Planning and organization skills
Negotiation skills
Results‑oriented
Creative
Persistent
Composed
Able to learn new concepts rapidly
Able to work independently with little supervision
Other
0–25% travel expected (actual travel may vary by project and can exceed or be less than the target)
Some evening work hours may be required, depending on project needs
About The Team
Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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