Sr. Technical Program Manager - Security (Enterprise Identity & Access)

Sr. Technical Program Manager - Security (Enterprise Identity & Access) Hybrid Available Locations: Austin, TX About the Department Security at Cloudflare is a diverse, focused team committed to helping secure both Cloudflare and our customers. The Security Technical Program Management team sits at the cross-section of engineering, security, and business. We define, align, and drive the strategic security programs that reduce risk and advance innovation across Cloudflare, while partnering to build the best solutions for our customers. About the Role We need to solve big security challenges at scale. As a Technical Program Manager focused on Enterprise Identity and Access Management (EIAM), you will help discover, define, and drive the execution of workforce access programs that ensure the right people have the right access to the right resources at the right time. You will work with the Security team and all of our stakeholders to: Responsibilities Partner with the Enterprise Identity and Access Management team as their dedicated Technical Program Manager, driving programs across workforce IAM, and identity governance and administration (IGA) Drive adoption and maturity of access management tooling to advance least-privilege, just-in-time access, and self-service request and approval workflows at scale Lead the program to restrict access to the IL4 environment — partnering with Security, Legal/Compliance, and infrastructure teams to define eligibility, remediate abnormal access, and stand up sustainable controls and evidence to keep compliant Connect with stakeholders through expert communication and diplomacy to maintain alignment and encourage collaboration Build automations and AI agents to handle routine program administration at scale Utilize AI platforms to consolidate diverse project streams into unified roadmaps, generating initial metrics, status updates, and executive reporting dashboards Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs Navigate high-ambiguity environments and shifting priorities by pairing sound judgment with AI insights to implement proactive risk-mitigation frameworks Identify stakeholders and drive alignment, including dependency identification and tracking Manage change to scope, timeline, key results/outcomes and budget Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc. Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues Desirable Skills, Knowledge, and Experience 8+ years of experience in technical program management and a desire for continuous improvement Experience in cybersecurity or security program management in a technical, fast-moving environment Working knowledge of IAM concepts — SSO, MFA, identity lifecycle, role-based access control, least privilege, and identity governance and administration (IGA), including access reviews and certifications BS in Computer Science, Information Technology, Information Security or related field or equivalent experience Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with predictability Proven track record of effective communication at various levels including executive level Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms (e.g., Gemini Gems, OpenCode, etc) to automate routine program administration, with rigorous human-in-the-loop review of AI output Comfortable managing tight deadlines, changing priorities, and ambiguity Proven ability to forge and sustain effective partnerships internally and externally Strong competency with Confluence and Jira and various development methodologies Embraces technology including automation and AI augmentation Experience working with multiple time zones and cross-functional teams Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Health & Welfare Benefits Medical/Rx Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Short and Long Term Disability Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Other Employment Information This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please let us know if you require a reasonable accommodation to apply for this job. You can contact us at . EEO Statement Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. #J-18808-Ljbffr