Sr. Technology Engineer – Operations & Observability (SolarWinds, Datadog)
Company Overview
Glint Tech Solutions is a women-owned global staffing and IT recruiting firm connecting top technical talent with leading enterprise clients across the United States and Canada.
Project Description
Our client, JM Family Enterprises Inc., is seeking a Senior Technology Engineer with a strong developer mindset and deep observability platform expertise. This hybrid role based in Deerfield Beach, FL focuses on architecting and supporting cloud-native applications across Azure and AWS, optimizing enterprise observability platforms, and leveraging Generative AI tools to automate workflows, reduce alert fatigue, and improve operational efficiency. The ideal candidate is calm under pressure, takes full ownership of the application lifecycle, and thrives in a collaborative, cross-functional environment spanning operations, monitoring, and security teams.
Key Responsibilities
Architect, build, and deploy cloud-native applications within Azure and AWS environments using cloud-native services and a developer-first approach
Leverage Generative AI tools including GitHub Copilot, ChatGPT, and Claude to accelerate script development, automate resiliency workflows, and maintain high-quality technical documentation
Optimize observability platforms such as Datadog, Dynatrace, and SolarWinds to enhance signal quality, reduce alert fatigue, and ensure actionable event routing
Own the full application lifecycle from initial code design and CI/CD pipeline automation through production support and iterative feature enhancement
Build and manage automation and scripts using PowerShell, Python, or Bash within a GitHub-based Dev workflow
Support hybrid environments spanning on-prem and Azure infrastructure including Azure Monitor and Log Analytics integrations
Assist with event management workflows to ensure alerts are actionable and correctly routed across operations teams
Collaborate with platform owners, operations, monitoring, and security teams to strengthen platform health and incident response capabilities
Contribute to runbooks, documentation, and operational improvements through incremental, high-impact wins
Participate in knowledge transfer activities related to platform transitions and support on-call or escalation rotations as needed
Mandatory Skills
5+ years of experience in software development or systems engineering with a developer-first approach to building and supporting scalable applications in public cloud environments
Proficiency in integrating Generative AI tools such as GitHub Copilot, ChatGPT, or Claude into the development lifecycle
Strong scripting proficiency in PowerShell, Python, Bash, or similar languages
Experience with Microsoft Azure and AWS cloud platforms including Azure Monitor and Log Analytics
Hands-on experience with observability and monitoring platforms — SolarWinds, Datadog, Dynatrace, or similar
Modern GitHub Dev workflow experience — branches, pull requests, code reviews, and CI/CD pipeline management
Solid understanding of incident and event management practices including alert triage, escalation, and ops collaboration
Strong communication and collaboration skills across cross-functional teams including operations, security, and platform owners
Familiarity with Agile or SAFe delivery models
Nice-to-Have Skills
Working knowledge of SIEM platforms such as Azure Sentinel or CRIBL
Experience with log ingestion, troubleshooting, and security telemetry support
Familiarity with change management practices in enterprise IT environments
Exposure to Azure Active Directory and hybrid cloud environments
On-call or escalation rotation experience
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