Sr. UX/UI Designer

Sr. UX/UI DesignerMiami - OnsiteSimpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you won't just ship screens - you'll raise the design bar across the entire product organization, setting the standards that everyone else builds from.Design authority, not just delivery. The AI era means more people than ever can generate UI. Your job is to ensure what gets built is intentional, cohesive, and genuinely good - through systems, standards, and the credibility to enforce them.What You’ll DoOwn and evolve Simpro's design system and component library, setting the standards that product managers and engineers use when they build UI themselvesDefine UX guidelines, principles, and governance frameworks so that design quality scales beyond the design teamLead user research initiatives - regular usability testing, discovery interviews, and insight synthesis - and turn findings into product directionPartner with product and engineering on complex, cross-product features: facilitating trade-off conversations and driving toward agreed solutions without losing user advocacyPrototype and validate new concepts fast, keeping pace with AI-accelerated development cyclesCoach and mentor designers on best practices and evolve in the AI ageTake concepts from wireframe through to polished, production-ready design — and into code when neededWhat You’ll Bring5+ years of UX/UI design experience, with meaningful time in B2B, B2C or SaaSA strong portfolio demonstrating systems thinking, not just polished screensHands-on experience with AI design and prototyping tools (v0, Cursor, Figma AI, Claude, or similar)Confidence running your own research: recruiting, facilitation, synthesisSolid HTML, CSS/SASS, and JavaScript — you can talk code with engineers and build when you need toOutstanding written and verbal communicationOur Core ValuesWhile experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:We Are One Team We Are Customer CentricWe Are Growth MindedWe Are AccountableWe Celebrate SuccessSimpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .