Responsible For Designs, implements and maintains moderately and highly complex telecommunications infrastructure for the enterprise. Responsible for day‑to‑day support as well as after‑hours support in an on‑call rotation with focus on new implementations, proactive monitoring and problem resolution. This includes management and administration of the infrastructure and associated software, including Cisco Call Manager, call accounting systems, voice mail, interactive voice response, video conferencing systems and web conferencing systems. Responsibilities Designs, implements and maintains moderately and highly complex telecommunications infrastructure for the enterprise. Responsible for day‑to‑day support as well as after‑hours support in an on‑call rotation with focus on new implementations, proactive monitoring and problem resolution. This includes management and administration of the infrastructure and associated software, including Cisco Call Manager, call accounting systems, voice mail, interactive voice response, video conferencing systems and web conferencing systems. Qualifications Minimum Education Required High school diploma or equivalent required. Minimum Experience Required Four (4) years of work experience including hands‑on knowledge of the installation, implementation, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment, including current versions of Cisco Call Manager. Minimum Licensure/Certification Required by Law None. Additional Qualifications Cisco Certified Network Analyst Voice (CCNA‑Voice) is preferred. Business Unit : Company Name: Piedmont Healthcare Corporate #J-18808-Ljbffr