STAFF SERVICES MANAGER I Apply
Under the general direction of the Staff Services Manager II Supervisory (SSMII), Human Resources Office of the Department of Industrial Relations (DIR), the Staff Services Manager I Supervisory (SSM I) is responsible for supervising and directing the work of assigned professional staff within the Medical Management Unit, which administers the departments Workers Compensation (WC), Reasonable Accommodation (RA), Return to Work (RTW) and Family Medical Leave Act (FMLA) programs. The incumbent plans, organizes, reviews, and ap Under the general direction of the Staff Services Manager II Supervisory (SSMII), Human Resources Office of the Department of Industrial Relations (DIR), the Staff Services Manager I Supervisory (SSM I) is responsible for supervising and directing the work of assigned professional staff within the Medical Management Unit, which administers the departments Workers Compensation (WC), Reasonable Accommodation (RA), Return to Work (RTW) and Family Medical Leave Act (FMLA) programs. The incumbent plans, organizes, reviews, and approves all work products for consistency with established policies, procedures, and program goals; establishes unit priorities, goals, objectives, and work assignments; organizes staff resources, and develops implementation plans to effectively respond to emerging priorities. The incumbent performs the more difficult and complex program activities in support of the WC, RA, RTW and FMLA programs and serves as a subject matter expert on these programs. proves all work products for consistency with established policies, procedures, and program goals; establishes unit priorities, goals, objectives, and work assignments; organizes staff resources, and develops implementation plans to effectively respond to emerging priorities. The incumbent performs the more difficult and complex program activities in support of the WC, RA, RTW and FMLA programs and serves as a subject matter expert on these programs.
This posting may be used to fill future vacancies in accordance with 2 CCR 249.3
To be considered for this Staff Services Manager I job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2109
You will find additional information about the job in the Duty Statement.
Working Conditions
2180 Harvard Street
Sacramento, CA
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the Application Instructions section below and ensure the following:
Clearly indicate the Job Code #, Position Number and the Title of this position in the Examination or Job Title(s) For Which You Are Applying section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the Explanations section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the Equal Employment Opportunity questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Department Website: https://www.dir.ca.gov/
Special Requirements
- Describe your experience and/or education with Workers Compensation, Reasonable Accommodation and Return to Work, and how this experience has prepared or qualified you for this role.
- Describe your experience and or education with interpreting laws, polices, procedures or regulations.
- Explain your understanding of the Progressive Discipline process as well as your management style.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/23/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
Please see Special requirements section of the posting for instructions on the Statement of Qualifications.
Desirable Qualifications
- Experience in Human Resources.
- Experience analyzing, interpreting, and applying personnel laws, policies, and processes.
- Knowledge of project management methodologies and best practices that help ensure the successful implementation of HR modernization initiatives and project deliverables.
- Demonstrated ability to coordinate, direct, and oversee system projects with cross-organizational and cross-departmental entities, as well as private sector contractors.
- Demonstrated ability to plan, organize, and direct all activities associated with completing high-level projects, including developing and implementing complex policies and procedures.
- Strong verbal and written communication skills.
- Ability to problem solve and make recommendations.
- Ability to take initiative and work both independently and as a team member.
- Ability to work under pressure.
- Ability to develop and execute innovative solutions.
- Excellent customer service skills.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certification Unit
(800) 564-0771
cert@dir.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.
Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey
DIR Mission and Core Values
Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
Service - We are committed to responsibly serving the public and value their trust.
Respect - We treat others with dignity, courtesy and consideration.
Quality - We take pride in providing the public with accurate and timely services.
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
