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STAFF SERVICES MANAGER II (SUPERVISORY)

  • ... Department of Justice
  • ... Dallas, Capellen, United States
  • ... Full time
  • ... Salary: 9219 per year
  • Posted on: Feb 01, 2024
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STAFF SERVICES MANAGER II (SUPERVISORY)   

JOB TITLE:

STAFF SERVICES MANAGER II (SUPERVISORY)

JOB TYPE:

Full-time

JOB LOCATION:

Dallas Capellen United States

Yes

JOB DESCRIPTION:

Job Description and Duties

The Staff Services Manager (SSM) II has full management and supervisory responsibility over the Community Awareness, Response, and Engagement (CARE) Team Specialists, in addition to the Special Projects Coordinator (Exempt). The SSM II will supervise, plan, and organize the work of the Specialists, all of which have statewide community outreach and engagement responsibilities in a variety of Attorney General initiative areas including criminal justice reform, racial justice, environmental justice, hate crimes, and consumer protection. The SSM II will seek, develop, and maintain relationships with key external stakeholders and organizations and collaborate with other Executive programs and Executive Office staff. The SSM II will also ensure that all of CAREs projects and events are executed within budget constraints, and align with the programs purpose and intent.

Flexible schedules and remote work options available.


Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.


Job Code #:
JC-413591
Position #(s):
420-088-4801-901
Working Title:
State Manager
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,420.00 - $9,219.00
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
Day
Work Week:
Monday-Friday

Department Information

  • This position is located in the Directorate Division, Community Awareness, Response, and Engagement (CARE) and may be filled in either Los Angeles (JC-413591) or Riverside (JC-414268).
  • Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
  • For more information about the Department please visit the Attorney Generals website at www.oag.ca.gov.

Special Requirements

  • A fingerprint check will be required.
  • Clearly indicate the Job Control Code (JC-413591) and the title of this position in the \\\\\\\\\\\\\\\"Examination or Job Title(s) For Which You Are Applying\\\\\\\\\\\\\\\" section located on the first page of your State Application.
  • Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
  • If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Justice
Attn: Jamie Dakins (JC-413591)
1300 I Street Suite 720
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Justice
Jamie Dakins (JC-413591)
1300 I Street Suite 720
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing and should be typed, no more than two pages in length. A vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of a SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Demonstrate leadership skills (in either a supervisory capacity or leading a team/project) while providing guidance to staff members and maintaining a positive and professional work environment
2. Ability to show initiative, take a proactive approach to work, and follow through on action items and goals
3. Strong organizational skills
4. Demonstrate good judgment
5. Experience maintaining the confidentiality of information and records
6. Ability to communicate appropriately with all levels of department management
7. Experience managing multiple and changing priorities
8. Experience developing and implementing policies and procedures

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Jamie Dakins
(916) 210-6546
jamie.dakins@doj.ca.gov

Hiring Unit Contact:
Charlene Andrews
(916) 210-7854
charlene.andrews@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Job Related Information

Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

This position may be filled in either Los Angeles (JC-413591) or Riverside (JC-414268). If you have previously applied for JC-414268, please do not re-apply as your application is already in consideration.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

POSTED:

Feb 01, 2024

EMPLOYMENT:

Full-time

SALARY:

9219 per year

SNAPRECRUIT ID:

S-1707130134-c48b54bcf3e7d1aa3b84bd60f722bea1

LOCATION:

Capellen United States

CITY:

Dallas

Job Origin:

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Job Description and Duties

The Staff Services Manager (SSM) II has full management and supervisory responsibility over the Community Awareness, Response, and Engagement (CARE) Team Specialists, in addition to the Special Projects Coordinator (Exempt). The SSM II will supervise, plan, and organize the work of the Specialists, all of which have statewide community outreach and engagement responsibilities in a variety of Attorney General initiative areas including criminal justice reform, racial justice, environmental justice, hate crimes, and consumer protection. The SSM II will seek, develop, and maintain relationships with key external stakeholders and organizations and collaborate with other Executive programs and Executive Office staff. The SSM II will also ensure that all of CAREs projects and events are executed within budget constraints, and align with the programs purpose and intent.

Flexible schedules and remote work options available.


Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.


Job Code #:
JC-413591
Position #(s):
420-088-4801-901
Working Title:
State Manager
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,420.00 - $9,219.00
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
Day
Work Week:
Monday-Friday

Department Information

  • This position is located in the Directorate Division, Community Awareness, Response, and Engagement (CARE) and may be filled in either Los Angeles (JC-413591) or Riverside (JC-414268).
  • Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
  • For more information about the Department please visit the Attorney Generals website at www.oag.ca.gov.

Special Requirements

  • A fingerprint check will be required.
  • Clearly indicate the Job Control Code (JC-413591) and the title of this position in the \\\\\\\\\\\\\\\"Examination or Job Title(s) For Which You Are Applying\\\\\\\\\\\\\\\" section located on the first page of your State Application.
  • Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
  • If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Justice
Attn: Jamie Dakins (JC-413591)
1300 I Street Suite 720
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Justice
Jamie Dakins (JC-413591)
1300 I Street Suite 720
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing and should be typed, no more than two pages in length. A vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of a SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Demonstrate leadership skills (in either a supervisory capacity or leading a team/project) while providing guidance to staff members and maintaining a positive and professional work environment
2. Ability to show initiative, take a proactive approach to work, and follow through on action items and goals
3. Strong organizational skills
4. Demonstrate good judgment
5. Experience maintaining the confidentiality of information and records
6. Ability to communicate appropriately with all levels of department management
7. Experience managing multiple and changing priorities
8. Experience developing and implementing policies and procedures

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Jamie Dakins
(916) 210-6546
jamie.dakins@doj.ca.gov

Hiring Unit Contact:
Charlene Andrews
(916) 210-7854
charlene.andrews@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Job Related Information

Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

This position may be filled in either Los Angeles (JC-413591) or Riverside (JC-414268). If you have previously applied for JC-414268, please do not re-apply as your application is already in consideration.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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