Strategic Account Director

Strategic Account Director – Procurement TechnologyEnterprise SaaS | Existing Customer Growth | Individual ContributorWe’re partnering with a fast-growing global B2B technology business that is looking to appoint a Strategic Account Director to manage and grow a portfolio of major enterprise customers.This is a senior individual contributor role focused on existing customers rather than new-logo acquisition. The successful candidate will own strategic relationships across a portfolio of large, complex organisations and will be responsible for increasing adoption, expanding use cases and driving commercial growth.The role sits at the intersection of strategic account management, customer growth and procurement technology, so we’re particularly interested in speaking with candidates who have worked for procurement, P2P, spend management, payments or adjacent enterprise SaaS vendors.You’ll act as the strategic relationship owner for a portfolio of large enterprise customers, building relationships across Procurement, Finance, AP and executive stakeholders.Your focus will be on understanding each customer’s priorities, identifying where the platform can create additional value, and turning that into deeper adoption, broader usage and revenue growth.Key responsibilities will include:Owning and developing relationships with major enterprise customersBuilding senior stakeholder networks across Procurement, Finance and related functionsLeading executive meetings and strategic business reviewsDriving customer adoption and increasing usage across the organisationIdentifying new use cases and expansion opportunities within existing accountsUsing customer and product data to identify growth opportunities and track performanceWorking closely with Sales on commercial expansion opportunitiesActing as a trusted adviser on procurement, P2P and spend-management prioritiesCoordinating internally across Product, Support, Sales and other teams to deliver against customer objectivesFeeding customer insight back into the business to support product and commercial strategyThe underlying brief is very much about owning a book of strategic customers, driving adoption and revenue growth, and supporting expansion within those accounts.We’re looking for someone with a strong track record in strategic account management within procurement technology or a closely related enterprise SaaS environment.You may currently be working as a:Strategic Account ManagerAccount DirectorEnterprise Account ManagerGlobal Account ManagerSenior Customer Growth / Expansion professionalYou’ll ideally bring:Experience managing and growing complex enterprise accountsA strong track record of increasing adoption and identifying upsell and cross-sell opportunitiesExperience working with senior Procurement, Finance and executive stakeholdersStrong commercial instincts combined with a consultative approachKnowledge of procurement, P2P, Accounts Payable or enterprise buying processesFamiliarity with platforms such as Ariba, Coupa, SAP, Oracle, Taulia or similarConfidence navigating complex stakeholder environmentsStrong influencing, negotiation and relationship-management skillsThe ability to work autonomously and take full ownership of a strategic customer portfolioThe role specifically calls for procurement-domain expertise and familiarity with major procurement and ERP platforms, alongside experience working with large enterprise customers and senior stakeholders.This is a strong opportunity for someone who enjoys the commercial side of account management but wants to remain close to customers and their strategic priorities.You’ll have the opportunity to work with some of the world’s largest organisations, take real ownership of your customer portfolio and play a key role in driving growth across existing accounts.The business itself is international, high-growth and well-backed, with a strong footprint across enterprise procurement and payments.If you’ve built your career in procurement technology, spend management, P2P or adjacent enterprise SaaS and are looking for a senior strategic account role with genuine ownership and growth responsibility, we’d be keen to speak with you.