Strategy Operations Contractor

Internal Job title: Strategy & Operations Contractor, DashPass Position will potentially be extended through 12/31/2027 - once budgets are released. About the Role our client is a technology and logistics company looking for a Strategy & Operations Contractor to help grow DashPass, our subscription business. You will own the ideation and execution of initiatives that drive DashPass adoption and retention: finding the customer problem, sizing the opportunity, building the business case, and launching the solution. The role fits someone who can take a rough goal with light supervision and come back with the analysis, a recommendation, and a plan. You're excited about this opportunity because you will -Diagnose: Dig into member problems, from why people join to why they cancel, and find the root cause rather than the symptom. -Strategize: Turn what you find into a clear recommendation on what we should do and why. -Analyze: Pull your own data with SQL and AI tools, and build financial models that size opportunities and make the business case. -Execute: Design and run tests and launches that measurably improve the DashPass member experience. -Collaborate: Work across Product, Engineering, Analytics, Finance, and Marketing to move decisions forward. We're excited about you because -You have 2 3 years of experience in management consulting, strategy and operations, or a similar analytical role. -You bring sound strategic thinking and are comfortable with ambiguity. Given a broad question, you structure it, form a hypothesis, and come back with a plan. -You are strong in SQL and financial modeling in Excel or Google Sheets, and you pressure-test your own numbers. -You turn analysis into a point of view: what the numbers mean, what we should do, and what you would look at next. -You use AI tools to work faster, from drafting queries to automating repetitive analysis. -You have led cross-functional work without direct authority, and you communicate clearly to working teams and senior leaders. -You are customer obsessed and start every problem from the member's experience. Preferred Skills: Strategy and problem structuring, SQL and data analysis, financial modeling (Excel/Sheets), AI tools for analysis and automation, experiment design and business cases, cross-functional project management, executive communication