Studio Manager

Studio Manager – Membership Sales & OperationsBoutique Fitness | Monroe, NYSalary: $70,000–$75,000Employment: Full-Time | On-SiteThe OpportunityGood Soul Hunting is partnering with a growing boutique fitness business to recruit a commercially driven, people-focused Studio Manager.This is an exciting opportunity for an experienced manager who thrives on driving sales, building meaningful client relationships and delivering exceptional customer experiences.Our client operates a premium, community-focused fitness environment where personalized service, attention to detail and strong member relationships are central to the business.We're looking for a confident, energetic and proactive leader who can take ownership of membership growth, client retention, team leadership and day-to-day studio operations.Importantly, we're open to candidates from boutique fitness, premium retail, hospitality, wellness and other customer-focused businesses who bring strong commercial experience and a genuine interest in health and fitness.Key Responsibilities:Membership Sales & Business GrowthDrive membership sales, lead conversion and overall business growth.Deliver engaging introductory experiences and studio tours, confidently converting prospective clients into members.Proactively manage sales leads, follow-ups, referrals and community outreach.Monitor sales performance and identify opportunities to improve conversion rates.Client Experience & RetentionBuild strong, lasting relationships with members and deliver exceptional personalized service.Proactively manage member engagement, satisfaction and retention.Handle client concerns, membership cancellations and retention conversations professionally and confidently.Create a welcoming, high-quality environment where every member feels valued.Team Leadership & Studio OperationsOversee daily studio operations, ensuring consistently high standards of service and presentation.Lead and support instructors and front-desk team members.Coordinate staffing, scheduling and day-to-day operational requirements.Monitor class attendance, occupancy and overall studio performance.Identify opportunities to improve operational efficiency and the member experience.Commercial Performance & AccountabilityTrack key performance indicators, including membership growth, sales conversions, retention and attendance.Provide regular performance updates and recommendations to business ownership.Take ownership of studio performance, demonstrating initiative, accountability and a commercially focused mindset.About YouWe're particularly interested in candidates who can demonstrate:Proven experience in sales, business development or customer-focused management.Strong commercial awareness and confidence converting prospective customers into paying clients.Excellent communication, presentation and relationship-building skills.Experience leading teams and managing daily business operations.The ability to engage professionally with a discerning, high-expectation clientele.A proactive, organized and solutions-focused approach.Genuine enthusiasm for health, fitness and wellness.You don't need to currently work in the fitness industry. We're equally interested in talented managers from premium retail, hospitality and other service-led environments who are looking to bring their experience into boutique fitness.Compensation & Working ArrangementsBase salary: $70,000–$75,000 per annum.Location: On-site, New York State.Schedule: Monday–Thursday, approximately 8:30am–5:30pm; Friday, 8:30am–2:30pm; plus approximately one hour on Sunday for introductory sessions. TBC.Career development: Opportunity to grow professionally within an expanding boutique fitness business.Why Consider This Opportunity?This is more than a traditional studio management position. You'll have the opportunity to make a genuine commercial impact, build meaningful client relationships and help shape the success of a growing business.For someone who enjoys selling, leading people and creating exceptional customer experiences, this offers an exciting opportunity to build a long-term career in boutique fitness.Interested in learning more?Apply through Good Soul Hunting for a confidential conversation about the opportunity.