Position Type: Student / Summer Temp Help/ Tech Support Summer Help Date Posted: 3/3/2026 Location: Moorhead Community Resource Center JOB TITLE: Technology Summer Intern FLSA CLASSIFICATION: Non-exempt, hourly employee. WORK DAYS: Approximately 60 days (no paid time off of work) STANDARD HOURS PER DAY: 8 hours per day (not including a 60-minute unpaid duty-free meal break). WORK YEAR: The work year for the Technology Summer Intern begins on the first week day in June, and ends 3 months later on the last week day in August. SALARY SCHEDULE & BENEFITS: The Technology Summer Intern is paid on the "Summer Intern" salary schedule, and is not eligible for benefits. $15.38 hourly REPORTS TO: The Technology Summer Intern reports to the Manager of Technology Support SUPERVISES: The Technology Summer Intern does not supervise any other employee(s). GENERAL SUMMARY OF DUTIES To provide direct and timely technical support to school building personnel, to implement district standards, to engage in preventative maintenance and asset control activities as part of the District-wide Technology Support Services Team. ESSENTIAL FUNCTIONS Provides desktop support, troubleshooting, diagnosis and repair; Responsible for installation, configuration and ongoing usability of desktop computers, laptop computers, peripheral equipment, and software when applicable within established standards and guidelines; Provides troubleshooting, cleaning and maintenance of Google chromebooks; Works to determine and resolve problems received from clients; Works to resolve, coordinate, and deliver software upgrades and installation via network-imaging; Works to determine and resolve software program application problems received from clients; Works with members of the department to solve problems and develop new strategies; Responsible for staying up to date on current desktop hardware and software, as appropriate; With the support of the district, attend training to ensure skill level in various technologies is at the level required to perform in current position; Responsible for timely and accurate information maintained as part of the job responsibilities. NON-ESSENTIAL FUNCTIONS Assists others in the department when needed; Performs other duties as directed. ENTRY-LEVEL REQUIREMENTS EDUCATION/TRAINING: At least an Associate's degree with an emphasis on course work in information technology or computers is preferred. EXPERIENCE: A minimum 1 year of previous experience and/or training involving business and student applications and platforms, networks, or any equivalent combination of related education, training and experience which provides the required knowledge, skills and abilities to perform the essential job functions is preferred. CERTIFICATIONS &/OR LICENSES: None required OTHER: Ability in troubleshooting, maintaining, and repairing desktop hardware and software problems is required. Ability to manage job responsibilities and work independently (and responsibly) on multiple projects is required. Ability to perform the essential functions, meet the performance aptitudes, and fulfill the physical/sensory/environmental requirements of the job (with or without reasonable accommodations) is required. PERFORMANCE APTITUDES Data Utilization: Through questioning and careful listening, requires the ability to ascertain and fully understand the problem the network is experiencing, and to take appropriate action to resolve the problem and restore the network to efficiency and stability. Equipment, Machinery, Tools and Materials Utilization: Requires the ability to install, configure, troubleshoot desktop computers and laptop computers. Verbal Aptitude: Requires the ability to succinctly and clearly explain the status of computers, the steps that need to be or have been taken to repair problems, with sufficient details to ensure clear and complete communications. Functional Reasoning: Requires ability to carry out instructions furnished in written, oral, or diagrammatic form. Requires the ability to document problems and repair steps in written form to serve as a reference document in the future. Situational Reasoning: Requires ability to exercise the judgment required in situations characterized by spontaneous, serious, interruptions to operations that may or may not be covered by set procedures or sequences. PHYSICAL REQUIREMENTS: Tasks occasionally involve some effort to exert physical effort, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve occasional lifting, carrying, pushing and/or pulling of objects and materials of moderate to heavy weight (20-75 pounds). SENSORY REQUIREMENTS: Most tasks require aural and visual perception and discrimination. Most tasks require clear oral communications. ENVIRONMENTAL FACTORS: Most tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibration, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances. However, a few tasks may require exposure to adverse environmental conditions such as working outdoors on security cameras and/or electronic signage. #J-18808-Ljbffr