Position: - Supervisor II, Laboratory (Lab)

Location: - DeLand, FL, US

Job description

GENERAL PURPOSE OF THE JOB

• The Supervisor II, Laboratory (Lab) (Chemistry) is responsible for supervision over multiple functions which may include: oversight of laboratory testing for core lab, monitoring the workflow from sample processing to departmental workflow through results reporting, and may provide for day-to-day guidance on teammate performance. This position evaluates and monitors compliance with service guarantees and specimen quality requirements. Position ensures adherence to corporate standard policies and procedures related to job performance, customer interactions, teammate relations, and information confidentiality. This position is a licensed technical supervisor and may work a designated shift; day/evening/night. This position reports to the Manager, Laboratory (Lab).

ESSENTIAL DUTIES & RESPONSIBILITIES

Provides overall direction, communication, and oversight to teammates regarding workflow of departmental tasks or assignments to ensure effective implementation and performance:

• Ensures teammate adherence to procedures and quality assurance requirements;
• Participates and/or leads in the development of and compliance with all departmental policies and procedures for performance and quality assurance
• Serves as a resource to teammates, providing oversight and support to training and competency program
• Monitors performance to established targets, goals or metric Identifies opportunities for process improvement within the department and between lab business lanes for efficiencies

Provide leadership to direct reports by:

• Facilitating the resolution of organizational obstacles encountered
• Knowing, understanding, implementing, following, and communicating to teammates Client's employment policies and procedures; awards and other opportunities within company; and fostering a positive work environment
• Assisting in teammate development (PDRs, coaching, mentoring, client training, outside training); collaborating with direct reports to create professional development goals
• Manages teammates employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required
• Maintains teammates' records to include written performance evaluation of staff records kept in compliance with client policy and any applicable laws, including but not limited to:
• Evaluation, recording and processing teammate reviews and compensation according to company policy.
• Teammate timecard review and time off approval
• Performing competency evaluations and periodic performance reviews as required
• Monitors work flow and delegates responsibilities to team members
• Establishes staffing plans to promote the most effective use of all teammates Resolves operational as well as quality issues related to workload
• Ensures coverage during teammates absences
• Covers the work benches as needed.
• Maintains an active role in the laboratory's quality improvement program (incident reports, CAP surveys, turnaround time, service guarantees, state requirements), safety policies, and ensure levels of compliance of established laboratory outcome standards are met
• Collaborates with other leaders to develop and implement section specific Standard Operating Procedures, training programs, and compliance with regulatory and accrediting requirements

EDUCATION AND EXPERIENCE

• Minimum of 6-8 years' experience as a Medical Technologist/Supervisor
• Bachelor's degree in Medical Technology, biological sciences or related field
• FL Supervisors license in Chemistry
• Certified by a professional laboratory certifying agency (i.e. ASCP, AMT)

About Client Laboratories

• Client Labs is a state-of-the-art clinical laboratory delivering timely, accurate lab results focused primarily on kidney care with a relentless commitment to quality. We serve more than 180,000 patients and perform 52 million renal tests annually. We make a difference. We enjoy what we do. Our teammates are best in class professionals who enjoy a challenging yet rewarding work environment where fun and hard work intermingle every day. From our laboratory professionals to our support roles, client labs not only offer a career to fit each individual, it provides a community and a place to call home. As a lab's teammate, you become a member of our community and you also become a citizen of something bigger, something great, and something unique - the client Village. With the backing of the overall client brand, we are on an exciting trajectory.

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Want to make an impact in healthcare? Through science, technology, quality and education, we are committed to expanding discovery and empowering lives. This empowerment comes in many forms. From our laboratory professionals to our support roles, client labs not only offer a career to fit each individual, it provides a community and place to call home. Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

What We'll Provide:

• More than just pay, our client Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more
• Professional development programs: Client offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through client's online training platform Star Learning.