Supervisor Warehouse Operations

Supervisor Warehouse OperationsAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.Job DescriptionThe most important aspects of a Supervisor's day-to-day responsibilities are leading and developing staff, ensuring safety and SOP compliance, coordinating workload based on client needs, and overseeing safety protocols. This role includes training, monitoring productivity, and working with Plant Managers to improve processes. Supervisors are also responsible for handling client requests, incident reporting, and maintaining an environment that meets current Good Distribution and Manufacturing Practices.Facilitate a safe operational environment for all employees by strictly complying with and enforcing all company safety requirements.Assists in directing the workflow while sharing the workload with co-workers.Effectively communicate with co-workers and the supervisor regarding work requirements.Function as a conduit between supervisors and co-workers.Pay meticulous attention to detail and possesses a task-oriented work ethic.Flexibility and composure in response to changing requirements.Effectively receive and convey information accurately in a timely manner.Complete tasks with minimal supervision in a timely manner on a daily basis.Consistently meet minimum productivity standardsAbility to maintain zero defect performancePlans, organizes, and coordinates various projects, programs, and services.Ensure all operation associates perform their duties and responsibilities in accordance with applicable standard operation procedures (SOPs)Ensure all operations associates are in compliance with Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP)Promptly respond to EVERSANA client requests as requiredDevelop staff members assigned to the areaComplete all special projects assigned by the Operations Manager or their designated representativeDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.All other duties as assignedKhaki-colored pants, close-toed shoes, and a blue shirt are mandated for uniform. Leggings, yoga pants, or any form-fitting stretch pants are not permitted. Shoes should be sturdy and provide full coverage, ensuring no skin or socks are visible through the shoe material. Once the probationary period has concluded (60 days) employees receive an allotment to receive customized EVERSANA uniforms.People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:Proactively train, demonstrate, instruct, and counsel employees to ensure that SOPs are followed and productivity targets are metSupervise and lead employees through a variable workload of tasks as dictated by dynamic client business needsWork with the Operation Managers to evaluate and implement approved process changes to improve productivityGenerate and submit safety incident reports; ensure that all members involved in safety incidents are sent for urinalysis immediately following the incident.Demonstrate effective problem investigation and resolution skillsMonitor, track and discipline staff employees as necessary.QualificationsThe requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.A college degree?or equivalent experienceStrong communication skills across multiple departmentsEffective reasoning and problem-solving skills1-5 years leadership experience within a 3PL/warehouse environmentAbility to set the pace in team environment.Ability to maintain composure in a fast-paced environment.Ability to focus on detail and quality.Ability to efficiently use IT hardware, software and peripherals as it pertains to the performance of daily tasks.Ability to listen and respond with empathy and tact.Ability to safely and efficiently operate power equipment in a confined environment.All your information will be kept confidential according to EEO guidelines.EVERSANA is committed to providing competitive salaries and benefits for all employees. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers . More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com .