Summary This position is located in the VA Community Care Section of Integrated Access Service (IAS) at the Cincinnati VA Medical Center located at Fort Thomas. The primary purpose of the position is to improve the quality, efficiency, and effectiveness of administrative personnel within VACC by supervising the Program Support team. This position administratively oversees a diverse array of administrative duties with the primary responsibility of ensuring efficient daily operations. Qualifications Time‑In‑Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time‑in‑grade requirements by the closing date of this announcement. For a GS‑11 position you must have served 52 weeks at the GS‑9. The grade may have been in any occupation, but must have been held in the Federal service. An SF‑50 that shows your time‑in‑grade eligibility must be submitted with your application materials. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS‑9 in the normal line of progression for the occupation in the organization. Examples of specialized experience include, but are not limited to: conducting complex analyses of program operations, costs, and performance; planning and overseeing program/project tasks using metrics; preparing analytic reports and briefings; supervising and mentoring program staff; coordinating cross‑functional work; recommending and implementing process or policy improvements; communicating clearly in oral and written formats. Education: Applicants may substitute education for the required experience. To qualify based on education you must have a Ph.D. or equivalent doctoral degree (3 full years of progressively higher‑level graduate education) or an LL.M. if related. Combination: Applicants may also combine education and experience to qualify. You must have an equivalent combination of successfully completed higher‑level graduate education and specialized experience as described above, meeting the total experience requirements for this grade level. Physical Requirements: Work is performed in an office setting. Some carrying, walking, bending, and stooping may be required. The incumbent must be able to work under pressure, manage frequent interruptions and uneven workloads. Manual dexterity in operation of keyboard and computer monitor is required. Traveling to other campuses of the VA Healthcare System may be required. The position may involve light pushing, pulling, and lifting. Duties The Cincinnati VA Medical Center (CVAMC) is a two‑division campus located in Cincinnati, OH, and Fort Thomas, KY, serving 15 counties in Southwest Ohio, Northern Kentucky, and Southeast Indiana with six Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH; and Georgetown, OH. The CVAMC also supports two off‑main‑campus locations in the Cincinnati area via an Eye Center and a Mental Health Outreach Community Division. Major duties: Serves as full‑time Supervisory Program Analyst of the VACC Section of IAS for the Medical Center. The incumbent works as a senior manager in IAS with direct accountability for VACC services. Responsible for a wide variety of functions related to community care coordination and other contract services, including financial analysis, programmatic oversight of the VACC Section, community provider relations, information management, performance of clinical/financial feasibility studies, and support in strategic planning efforts. Works under the general supervision of the IAS VACC Nurse Manager and works directly with the IAS Chief. The incumbent is a primary resource to these offices for projects related to community care coordination and is also expected to work on other related projects whenever appropriate. Responsibilities include fact‑finding and analysis of data (financial, cost, etc.) and preparation of managerial problems assigned to the incumbent for review. Incumbent identifies areas of concern independently through thorough analyses and presents them to management with recommendations. Incumbent is closely involved with all VACC operations across the Medical Center and is programmatically responsible for the day‑to‑day operations of the VACC Section, providing direction and oversight to the parties involved with its functionality. Actively participates with a variety of Medical Center committees related to the position, including the Oversight Council for Community Care, the Clinical Executive Board, the Administrative Executive Board, and the Compliance Committee. The incumbent is flexible in the position, handling project requests at all levels of Medical Center Administration. Responsible for daily supervision and support of administrative employees within VACC, including training, evaluating performance, reviewing staffing and workload, assigning work, and day‑to‑day oversight of staff. Assists in the development of improved automated/computerized managerial reports and reporting techniques. Coordinates with informatics for development and management of data systems, assisting and creating the basis for data‑driven decision‑making of VACC management. Determines best methods to collect requested data from a variety of sources, compiles statistics and other data, performs data retrieval and analysis for reports, and prepares facility reports to monitor accuracy and utilization regarding the Community Care program. Develops and implements an in‑depth training program for the VACC to ensure staff are properly educated and accountable for the Community Care program, including documentation in the medical record, creation of authorizations for care, and other administrative duties. Executes special projects and assignments in collaboration with VACC personnel to identify new training resources, develop training material, and track documentation of program compliance for training initiatives. Develops training plans with clinical and administrative lead staff for initial and ongoing orientation, training, and assistance to new and existing personnel regarding office policies, procedures, and processes. Performs studies/projects to determine staffing needs, develops position descriptions and job analyses, functional statements, and prepares performance plans and appraisals. Develops orientation plans for new employees to IAS and conducts follow‑up training, communicating results to the Chief – IAS. Performs other related duties as assigned. Work Schedule: Monday‑Friday – 8:00 am to 4:30 pm or 7:30 am to 4:00 pm. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst/PD914020. Relocation/Recruitment Incentives: Not Required. Critical Skills Incentive (CSI): Not Required. #J-18808-Ljbffr