Support Engineer I Apply
Employer Industry: Healthcare Technology Why consider this job opportunity Salary up to $100,000 per annum Comprehensive benefits package including medical, dental, and vision insurance Generous PTO, including unlimited safe and sick time, volunteer time off, and extra holidays Remote‑friendly workplace offering flexibility to work in an environment where you feel most productive Opportunity to contribute to innovative solutions that reshape remote therapeutic care Support for long‑term financial security with a 401(k) retirement plan and company match What to Expect (Job Responsibilities) Manage product defects throughout the entire support lifecycle, from initial triage to resolution Improve product documentation for internal and external users to enhance understanding of product functionality Collaborate with various teams to build an effective automation testing suite and infrastructure Ensure security and compliance in a heavily regulated industry by making informed design choices Lead technical discussions and guide stakeholders toward optimal solutions What is Required (Qualifications) Experience in fixing defects and working with production‑level codebases Proficiency in debugging legacy code and conducting root‑cause analysis using monitoring tools Familiarity with testing frameworks such as Pytest, Cypress, and React Testing Library Strong commitment to quality assurance in both personal and peer work Ability to engage in the product process and set quality assurance direction collaboratively How to Stand Out (Preferred Qualifications) Experience with programming languages such as Python (Django) and Typescript (React) Previous involvement in product development processes from start to finish A passion for continuous learning and openness to new ideas and technologies We prioritize candidate privacy and champion equal‑opportunity employment. #J-18808-Ljbffr

