Support Engineer

Role: Support Engineer
Location: New York City 2-3 days/week (1271 Avenue of the Americas)
Duration: 12+ Months
Client: Mizuho Bank
Rate: $55/Hr. on C2C
Visa: USC, GC only
Local candidates strongly preferred, possible f-f for final round : 3 interviews, call w/ manager, tech interview (scripting and how to resolve deployment issues), then f-f

Key skills: Linux (RH8), Trading Floor Experience (Fixed Income) , Azure, Python, Java Logs, Tidal, software packaging/deployment
This DevOps role is mostly working w/ traders and developers to deploy software for production

Level 3 Support Engineer -- Job Description

Overview:
In this role, you will interact directly with IT functions to primarily operate and enhance capabilities of the existing trading systems leveraging modern technologies and data & software architectures.

Required skills:
Methodical approach to problem solving and incident management
Able to define and document operational procedures and runbooks
Familiarity with release packaging and deployment: rundeck, ansible, etc.
Understanding of SDLC and Agile frameworks.
Familiar with Linux: command line, standard file editing/searching/manipulation, shell scripting, etc.
Good communication skills, able to: express concerns/risks, document and communicate corrective and preventative action plans to stakeholders, etc.

Typical assignments
Implementing pre-release and post-deployment verifications
Integrating with Rundeck or Azure DevOps for application deployment
Implementing application control solutions (start/stop scripts)
Integrating with monitoring solutions (OpsRamp, Grafana, Splunk, etc.)
Supporting annual DR/BCP testing requirements
Provisioning and setup of new servers
Supporting user authentication and authorization processes and workflows
Configuring authentication, Service Accounts, etc.

Nice to Have:
Working knowledge of relational databases and SQL: understanding of tables, views, indexes; how to query and modify data; query performance/optimization
Working experience with job automation tools such as Tidal, Autosys, Control-M, etc.

Education Bachelor's degree.