Supv-Operations

Lead SupervisorLead employees to ensure customer satisfaction by moving all shipments on time and damage freeEssential Functions:Lead, manage, educate and develop company employees focusing on retention and growthSupervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvementActively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage freeCommunicate job assignments coordinating with all employees ensuring direction is clear and conciseMonitor service freight and ensure cut time complianceMonitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standardsAssist customers with rate quotes, claim information and setting appointmentsMonitor actual performance data and gather information for reportingBuild relationships and positive communications with all business partners to ensure customers' and company's service standards are metIdentify freight moving at incorrect weight and classificationEnsure all OS&D is identified and processed properlyPerform administrative functions as requiredComply with all applicable laws/regulations, as well as company policies/proceduresPerform other duties as requiredDisclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.Qualifications:Must possess high school diploma or equivalentMust be able to travel as neededGood written, verbal and interpersonal communication skillsThorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferredAble to work independently and as part of a teamMulti-tasked oriented and possess good organizational skillsKnowledge of Microsoft Office and InternetWorking Conditions:Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noiseHours may vary due to operational needFrequent contact with service center personnel; fast-paced, deadline orientedEST FedEx Freight, Inc FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com.