Job Description Relies on instructions and pre‑established guidelines to perform the functions of the job. Works independently. Typically reports to a manager. Responsibilities Image and deploy laptop and workstation systems. Image and install equipment at other locations throughout the state as required. Maintain and repair all program resources for Distance Learning Program (DLP). Perform system patching, updates, and refresh of operating system image. Install all peripherals, projectors, printers, cameras, sound equipment, and recording devices. Configure, install, and support all video conferencing systems. Configure and maintain the bridge system for conferencing. Manage and coordinate calendars and scheduling tools for DLC. Conduct inventory and document hand receipts for all incoming and outgoing equipment. Coordinate staff support of all equipment for end users. Maintain data to support metric requirements provided to program management. Schedule and coordinate all audio and video conferences with owned locations and distant locations worldwide. Prepare rooms for scheduled video or audio conferences. Coordinate issuance and return of loaned endpoints, video and audio equipment, and ensure equipment is properly set up and taken down. Ensure classified video conferencing is conducted in appropriate areas and verify class level of all participants before connecting system. Ensure classified and unclassified conferences are tested prior to event date. Monitor all classified transmissions to ensure integrity of communication. Make decisions determining most critical response needs from received requests. Make decisions about scheduling of resources based on level of need and resources available. Make software or hardware changes to equipment in support of program or mission requirements. Perform lifting and bending, climbing ladders, working in small or high areas, using tools for cable, testing systems, or repairing computer or network equipment. Lift 50 pounds independently and up to 100 pounds with assistance. Skills Required Troubleshooting of computer systems, networking/connectivity, audio visual equipment. Proficient use of Microsoft office systems. Working knowledge of SharePoint, documentation policies, and inventory management. Experience Required Daily employee will make decisions determining most critical response needs from received requests. Employee will make decisions about scheduling of resources based on level of need and resources available. Software or hardware changes made to equipment in support of program or mission requirements. Occasional amount of lifting and bending is required, climbing ladders, working in small or high areas, use of tools typically associated with running cable, testing systems, or repairing computer or network equipment. Employee should be able to lift 50 pounds independently and up to 100 pounds with assistance to facilitate moving or installing equipment. All of these tasks represent 75% of an average workday. 3‑5 years experience is required. Education Required High school graduate, college is not necessary but post HS training in computers is preferred. A+ certification, NW+ certification, preferred, Security+ required. US Secret clearance is required, applicants not eligible for a secret clearance are not eligible to work in this environment. Education Preferred Bachelors Degree in Computer Science. Additional Information This position requires an active U.S. Department of Defense (DoD) Secret Security Clearance. U.S. citizenship is required by federal regulations for clearance eligibility. EEO Statement Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is a world‑class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Contact Information 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 #J-18808-Ljbffr