System Engineer

Tier 2 Systems Engineer | Charlotte, NC | Up to $65,000 | Full-Time, On-Site | Health, Dental, Vision, 401(k) Match & PTOEvery client runs differently. That’s the part you’ll love.Quo Vadis is a fresh take on managed IT services, named Charlotte’s best IT provider. We support small and midsize businesses in professional services, healthcare, automotive, and more. We’re hiring a Tier II tech to take the issues that need more than a first pass, get new clients set up right, and show up on-site as the face of Quo Vadis.What you’ll do Onboard new clients and learn each one’s systems.Set up and configure computers, networks, and related devices.Resolve advanced issues remotely and on-site, including escalations from Tier I.Use RMM tools and help desk support to catch problems early.Keep clients and teammates in the loop and document your work clearly.You will be On-call every 5 weeks from 7 am to 10 pm Sun-SatWhat we’re looking for 3+ years in IT support or systems engineering. You enjoy working alongside a strong technical team, contributing ideas, sharing knowledge, and achieving goals through collaboration rather than working independently.Hands-on experience with Microsoft 365, RMM tools, and help desk support. You troubleshoot across many client environments, not one standard setup. A clear, friendly communicator who follows through and owns the work. Local to Charlotte with reliable transportation. Site visits can run 50 to 70 percent of your week in busy stretches. No degree required. MSP experience is a big plus, as is NinjaOne, SonicWall, UniFi, or HaloPSA. A+, Network+, Security+, or AZ-900 are valued, and we support earning them. Why Quo Vadis Solid benefits. Health (50% of the employee premium covered), dental, vision, 401(k) with a 3.5% match, two weeks of PTO, and 13 paid holidays.Money for the extras. Mileage reimbursement, plus monthly stipends for internet, mobile, and the gym.Room to grow. Certification support and a team that invests in your development.A team you’ll like. Close, collaborative, and candid. We hold a high bar and still have fun (with great snacks).If you enjoy solving different problems every day, doing quality work with a supportive team, and helping clients feel confident in their technology, we’d like to meet you. Quo Vadis is an equal opportunity employer.