System Software Technician I

ABOUT THE TEAM Client Labs is an independent team within Client. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! ABOUT THE ROLE We're looking for a strong operator to carry out the bring-up, calibration, testing, and logging of new advanced technologies, working inside and outside at a closed course test track in Oakland. In this role, you'll report to the Team Lead and be a core member of our End Of Line Team. Shift: This role requires working Monday - Friday 7:30am to 4pm, with occasional overtime. There may be a need to rotate between shifts to support operational and business needs. There will be a two week notice provided whenever this is needed. This role requires you to be comfortable with riding an electric bike. YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL... - Work closely with multiple stakeholders to improve the product, including hardware, product, and software. - Execute and document tests to verify autonomous technologies, including understanding behavior, product capabilities, new and existing issues, and added requirements. - Rigorous attention to process, testing programs, and checklists, ensuring high levels of safety as well as efficiency and reliability of new products. - Regularly communicate with cross-functional teams and stakeholders to assess robot behavior and triage issues. WE'RE EXCITED ABOUT YOU BECAUSE... - You have 2 years of experience or strong interest in the space. - Familiar with automotive and/or computer systems. - Strong problem solving, diagnostic, and communication skills. - Comfortable working outside. - Experience and enthusiasm with live Field Operations for deployment of products, bonus if related to autonomous vehicles. - Strong organizational and process skills, comfortable with following detailed test plans. - Familiarity with ticketing tools to collect feedback, schedule fixes, and track progress.