Systems AdministratorReq number:R7188Employment type:Full timeWorksite flexibility:OnsiteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryWe are looking for a motivated Systems Administrator ready to take us to the next level! If you have 8 plus years managing windows and Linux systems, strong experience with upgrades, installing, and configuring application software and hardware, and are looking for your next career move, apply now.Job DescriptionWe are looking for a System Administrator to join our growing team. This role involves providing technical support for transit scheduling systems, such as Trapeze or HASTUS, and ensuring effective provisioning, installation, configuration, and maintenance of computer hardware and software, as well as related infrastructure. This role will be full time and onsite in Hyattsville, MD.What You'll DoLearn the HASTUS system to provide ongoing support to the Bus and Rail Scheduling Operations teamsReview security scan results and develop mitigation steps for vulnerabilities at the server and application levelsManage provisioning, installation/configuration, operation, and maintenance of computer hardware/software and infrastructureAssist and lead teams in migrating existing environments to the cloud using technologies like Azure and OCIEnsure systems adhere to agency policies, standards, and guidelinesPerform systems administration, engineering, provisioning, operations, support, maintenance, and research for continual innovationConduct daily system monitoring to verify hardware integrity, server resources, systems availability, and key processesReview system and application logs and verify completion of scheduled jobs like backupsPerform regular security monitoring to identify potential intrusionsHandle daily backup operations and file archival/purge as neededManage user accounts, including creation, modification, and deletion upon requestProvide Tier III/other support as needed and troubleshoot issuesDiagnose and recover from hardware or software failures, while effectively communicating with stakeholdersApply OS patches and upgrades regularly, updating administrative tools/utilities as requiredConfigure and add new services as necessaryMaintain operational documentation and perform performance reporting for capacity planningWhat You'll NeedRequired:8+ years of experience managing Windows and Linux systems8+ years of experience upgrading, installing, and configuring application software and hardware8+ years of experience in troubleshooting and providing technical support for servers and networksStrong problem-solving and communication skillsExcellent organizational and time-management skillsMaster’s degree in computer science or a related field, or equivalent experiencePreferred:Expertise in cloud technologies, such as Azure and OCI, and experience migrating environments to the cloudFamiliarity with transit scheduling systems, specifically Trapeze and HASTUSPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and applicable federal, state, and local standardsPrimarily sedentary work, involving sitting or remaining stationary for extended periods, with occasional movement within the office environmentAbility to perform repetitive computer‑based tasks, including use of a keyboard, mouse, and monitor#LI-KW1Reasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.$40 - $46 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.