Systems Analyst W Seattle Wa Apply
About this team
As the People Enablement Technology team, we are committed to delivering a frictionless employee experience from the interactions within our core HR systems (i.e. Avature, Workday, Dayforce) and downstream systems (i.e. payroll, benefits, asset protection, finance, BI, labour planning, etc.) to the way we collaborate and communicate globally.
A day in the life:
The Systems Analyst analyzes technology systems and related processes to identify and design improvements.
- Takes in requirements from business analysts and documents technical requirements
- Assesses configuration options to meet requirements and specifications
- Applies increasing knowledge in system features and technology standards
- Performs troubleshooting and investigates root cause of issues
- Documents technical solutions to identified problems
- Engages with engineers to design/configure solutions
- Assists in testing and participates in test phases prior to UAT
- Updates technical specs based on testing, prioritized defects or post-release lessons learned
- Supports communication for application/system deployment
- Works to ensure application availability and identify SLAs for operational readiness
- Supports incident management and end-user satisfaction through ITIL processes.
Qualifications:
- Bachelor's degree in computer science/engineering or equivalent
- Experience with troubleshooting and incident resolution
- 1-3 years systems analysis experience
- Experience in writing technical requirements and documentation
- Proven experience with application configuration
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.
Required Skills : Business Analysis
