Talent Acquisition Operations Specialist

Job Title: Candidate Experience SpecialistLocation: New York, NY(4 days onsite)Duration: 6 months+Job Description:Experience: 3+ years in talent acquisition, guest relations, or similar role within Human Resources or Hospitality.Ability to make autonomous, well-informed decisions based on established processes and protocolsStrong situational awareness and intuitive problem-solving skillsAbility to navigate ambiguous situations with confidenceStrong organizational and time-management abilities.Excellent communication skills—both written and verbal.Proficiency in scheduling tools and Microsoft Office Suite; ATS experience preferred.Detail-oriented, proactive, and thrives in a fast-paced environment.Additional Requirements:Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week.Responsibilities:Deliver Exceptional Candidate Experiences:Serve as the primary strategic partner for hiring teams; you’ll have ownership over the end-to-end candidate interview journey and be the primary point of contact for candidatesYou’ll independently shape communication approaches, set clear expectations, and ensure every interaction reflects Client’s commitment to transparency, professionalism, and brand alignment.Interview Logistics:Architect interview processes across time zones and platforms, determining the ideal structure, sequencing, and format (panel, 1:1, virtual, onsite).Provide informed recommendations to guide hiring teams and secure alignment on the optimal plan before execution.Secure and prepare onsite spaces that ensure a welcome environment.Manage Travel & Onsite Details:Oversee and direct the full candidate travel and onsite experience, designing itineraries that anticipate potential challenges and proactively solving issues before they arise.Manage all onsite elements from technology readiness to hospitality, to deliver a polished, stress free experience end to end.Partner Across Teams:Serve as a trusted advisor to recruiters, hiring managers, and interviewers, offering perspective on best practices, accessibility considerations, and candidate engagement strategies.Lead alignment across stakeholders and intervene to resolve conflicts with a solutions first mindset.Champion Process Excellence:Uphold confidentiality and compliance standards.Communicate and maintain clear process guidelines and escalation paths that enable candidate care issues to be resolved confidently and consistently.