Tax Compliance Representative 1 - Albany (NY HELPS) Apply
NY HELPS Non-Competitive Minimum Qualifications:
Either 1: Two years of full-time experience in a position where your primary responsibility is providing information concerning and/or explaining programs, policies and/or procedures; resolving problems; or reconciling accounts;
OR 2. One year of full-time experience providing tax specific information and/or tax specific assistance to taxpayers;
OR 3. 30 semester credit hours of college-level study AND one year of the experience stated in qualification #1, OR 30 semester credit hours of college-level study AND six months of the experience stated in qualification #2;
OR 4. 60 semester credit hours of college-level study.
- If your degree was awarded by an educational institution outside the United States and its territories, you will be required to provide independent verification of equivalency prior an offer of employment. This information can be found at http://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates are responsible for the evaluation fee.
It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.
To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.
If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:
55 B/C Qualifications:
This position is designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement.
Reassignment Qualifications:
Current New York State Department of Labor employee with at least one year of permanent, contingent-permanent, or 55 b/c service as a Tax Compliance Representative 1; if you have less than one year, you must be reachable on the current eligible list for this location, if one exists.
70.1 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 09 or higher determined to be similar by Civil Service.
70.4 Transfer Qualifications:
One year of permanent or contingent-permanent service as a Grade 09 or higher and a passing score on Tax Compliance Representative 1 exam. Note: Candidates must not have failed the most recent examination for this title.
Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/ .
Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders.
STANDARD DUTIES:
As a Tax Compliance Representative 1, you will perform a variety of central office functions in a call center operation to affect the collection of Unemployment Insurance contributions, interest and penalties, delinquent returns and monies due. Your duties will include, but not be limited to, contacting employers; conducting office or telephone interviews with employers; maintaining a comprehensive case history of all assigned cases; and making recommendations for further action. You will enforce the collection of delinquent Unemployment Insurance contributions through the filing of warrants, serving levies, income executions, and other appropriate collection mechanisms. In the performance of these assigned duties, you may interact with uncooperative individuals.
Fingerprinting/Background Check: This position requires a fingerprint/background check. There is no cost to candidates, fingerprinting fees are paid for by the Department of Labor. Candidates being considered for appointment will be provided a pre-paid code and instructions after the interview.
Candidates with no previous state service will begin at the starting rate of the salary range listed above.
If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
There are multiple openings for this position. This position is within the Unemployment Insurance Division.
