Now Hiring: Team Leader – McAllen, TX

Step Into Leadership with SpinXpress

Are you ready to take the next step in your career and make a real impact? SpinXpress is seeking an energetic, people-driven Team Leader to join our growing team in McAllen, TX!

At SpinXpress, we’re redefining the laundry experience—bringing modern design, convenience, and customer-centered service to an industry ready for innovation. Our stores are bright, safe, and inviting, and our people are what make them truly exceptional.

As a Team Leader, you’ll be the driving force behind daily success—building a strong team culture, maintaining smooth operations, and ensuring every guest leaves with a smile. You’ll lead with enthusiasm, motivate your crew, and help strengthen SpinXpress’s presence in the McAllen community.

What You’ll Bring

• A hands-on, proactive leadership style with a can-do attitude
• A genuine passion for people, teamwork, and service excellence
• Experience in fast-paced settings such as retail, hospitality, or food service
• Strong communication skills and the ability to lead by example

What We Offer

• Competitive Pay: Plus bonus opportunities based on performance
• Flexibility: Reliable scheduling that supports your work-life balance
• Culture: Fun, relaxed, and team-oriented environment where your ideas matter
• Growth: Real opportunities for advancement with a fast-growing brand

This isn’t just another job—it’s a chance to lead, grow, and be part of a company that’s reshaping an everyday essential.

Ready to bring a fresh spin to the laundry experience?

Join the SpinXpress team in McAllen, TX, and help us make every load a little brighter.

$16 Hourly

• Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences.
• Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress. 
• Recruit, interview, select, hire, and employ an appropriate number of people for your team.
• Coach, mentor, and develop the team, including overseeing new employee onboarding.
• Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels. 
• Handle cash management and transactions accurately. 
• Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List.
• Participation in and execution of promotional programs.
• Provide a consistent quality product to the customer while keeping costs low.
• Addresses customer concerns, issues, and claims in a timely and satisfactory manner.
• Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels. 
• Train employees in processing sales and upselling to customers.
• Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
• Empower employees to take responsibility and expect accountability with consistent feedback.
• Develop strategies that team members can use to better reach a project’s goal.
• Assign tasks to team members and validate completion.
• Determine the completion timeline and monitor progress to keep the project on track and on schedule.
• Communicate clear instructions to team members.

• Minimum of 2 years of leadership experience.
• On-the-job training.
• Excellent communication skills.
• Confidence and skillful negotiating skills.
• Strong organizational skills to give the team direction.
• Knowledge and experience with inventory management.
• A constant drive to improve the experience of our users and our internal processes: "How can I make things better?"
• Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary.
• History of achieving and consistently exceeding professional goals.
• Enjoy being in a dynamic job where no task is above or below you.