Top Qualifications:
1. 1-3 years of experience in desktop, laptop and smart phone troubleshooting
2. Experience with Android and Apple IOS support
3. Must be able to lift up to 70 pounds

Job Summary:
The candidate will provide onsite IT support to over 90 sites and 6,500 users in Los Angeles and Orange County, CA. The project includes daily operational support and IT Tier 2 end-user device support.
Must have a valid driver's license, car insurance and dependable vehicle
Provide In-Person Corporate office and clinic onsite support for end user IT desktop support services
Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care and concern with each and every internal and external customer
Coordinates with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations
Ensures proper ticket communication protocol including announcing arrival, work performed, status and departure

Experience: 5 to 6 years

Required Skills:
Service Desk
Desktop Support (Remote)
Field Services