Detroit Labs was founded in 2011 with a vision for building digital products, services, and the teams that power them. We create digital solutions that transform the way our clients do business. We build genuine relationships based on respect, trust, and results. We foster a diverse and inclusive culture that values people - providing them with the tools, resources, and support they need to thrive professionally, exceed client expectations, and be themselves at work. We have a variety of client teams we work with ranging from startups to Fortune 500 companies so there are always new and exciting projects going on.

Detroit Labs is looking for experienced Technical Architects with AI expertise to join an exciting project with an existing client that drives game-changing automotive technology. This role will work on connected vehicle services for customers owning vehicles with connected capabilities across the USA and Canada. These systems consist of several backend, frontend, and middleware applications. The systems integrate with the connectivity units inside the vehicle, and enable features like the ability to remotely start the vehicle, view parking locations, Alexa voice commands, and many more. As a full time member of our OnSite Business Unit team, we prioritize your individual career growth by providing optional check-in support, a yearly retro, and access to a variety of learning resources to ensure you are always growing and working towards your goals.

This is a full-time salaried hybrid role located in Auburn Hills, MI. You must be able to work in the office a minimum of 3 days a week.

Requirements

• 8+ years of experience in AI/Machine Learning architecture with at least 5 years of experience in chatbot development
• Strong experience with Google Cloud AI Platform, Dialogflow, Cloud Natural Language API, Cloud Translation API, and TensorFlow
• Demonstrated success in designing and implementing intelligent chatbot solutions
• Proficiency in Python, Java, Go, and integrating AI solutions with various data sources and APIs
• Familiarity with Google Cloud Platform (GCP) and experience with AWS or Azure
• In-depth understanding of natural language processing (NLP), natural language understanding (NLU), and machine learning algorithms
• Knowledge of MLOps practices, data privacy regulations, and secure AI implementation
• Experience with speech recognition, text-to-speech technologies, conversational AI design, knowledge graphs, semantic web concepts, and reinforcement learning for chatbot optimization
• Detroit Labs is not currently able to hire candidates who will reside outside of the United States during their term of employment

Responsibilities

• Lead the design and development of AI/ML solutions, focusing on chatbot development using Google’s AI products
• Develop advanced chatbots that integrate with approved data sources to deliver accurate and relevant customer information
• Design and implement NLP and NLU systems to improve chatbot interactions
• Architect secure, scalable solutions for deploying AI models and chatbots in production environments
• Work closely with data scientists, engineers, and product managers to align AI solutions with business goals
• Evaluate and integrate data sources to ensure chatbots effectively utilize approved company information
• Implement personalization and context-aware features to enhance chatbot user experience
• Develop strategies for ongoing chatbot performance improvement using machine learning and user feedback
• Maintain compliance with data privacy regulations and company policies in all AI/ML implementations
• Provide technical leadership and mentorship to the AI/ML development team
• Work a hybrid work schedule, coming into the Auburn hills office a minimum of three days per week

Benefits

• The salary range for this role is $100,000 - $130,000, commensurate with experience
• Full medical, dental, vision benefits
• 401K contribution options
• Paid vacation
• Parental leave program
• Monthly budgets for “team fun” bonding events
• Free lunch for various company meetings and Lunch & Learns
• Access to our mentorship opportunities and employee resource groups (ERGs)
• Volunteer opportunities
• All-company remote-friendly activities
• Plenty of Detroit Labs swag