Location: Atlanta, GA (Local candidates only)

Work Arrangement: Hybrid

Employment Type: Contract (Initial term through 09/30/2026 with possible extension)

Interview Mode: Web Cam or In-Person

Key Responsibilities

• Systems Support: Provide advanced troubleshooting and resolution for Salesforce CRM and Marketing Cloud issues.
• Data & Analytics: Strengthen reporting capabilities by designing advanced dashboards, cross-filters, and custom report types.
• Marketing Integration: Build and optimize Marketing Cloud features, including Cloud Pages, to support digital communication and data capture.
• Cross-Functional Collaboration: Partner with Marketing and Advising teams to translate business requirements into scalable technical solutions.
• Quality Assurance: Ensure data integrity across platforms and manage the end-to-end UAT process.
• Documentation: Maintain comprehensive process maps, system architecture diagrams, and technical recommendations.

Technical Environment

• Salesforce CRM & Marketing Cloud
• IT Business Management
• Miro & Microsoft 365 Suite

Candidate Qualifications

Minimum Requirements:

• Salesforce Certified Business Analyst (Must hold active certification)
• Salesforce Certified Administrator (Must hold active certification)
• Demonstrated Salesforce Trailhead knowledge/ranking.
• Proven experience in needs analysis and eliciting requirements from diverse stakeholders.

Preferred Skills:

• Salesforce Platform App Builder certification.
• Salesforce Marketing Cloud Email Specialist certification.
• Strong background in project management tasks: wireframing, flow diagramming, and requirement writing.
• Exceptional problem-solving curiosity and professional communication skills.