Technical Business Systems Analyst

Title : Technical Business Systems Analyst Location: 4 Irving Place, New York NY Schedule: Onsite 5 days a week Interview: Video followed by an in person (no exceptions) JOB DESCRIPTION

Business Analyst is responsible for coordinating and managing the development of custom Azure APIs, web and mobile applications, AI-supported Microsoft Power BI reports, application testing, user support, training, and application documentation.

The candidate will coordinate the development of custom Azure APIs, web and mobile applications, and AI-supported reports using the Agile software development process. Hands-on experience with Microsoft Azure DevOps (ADO) is required, along with expertise in developing user stories and acceptance criteria, user story approval, and contributing to sprint planning with the scrum master. The candidate will also coordinate with SMEs and the vendor's business analyst and scrum master.

The contractor will gather business requirements for the APIs, web and mobile applications, and AI-supported reports that support data capture and reporting. This includes meeting with business process owners to understand their processes, coordinating with the application development vendor, and collaborating on business process flows, detailed future-state application, API, and report design documents, and user stories/requirements documents.

The contractor will coordinate between the business group (product owners, SMEs, and business application users) and the development vendor if any, architect, scrum master, programmers, developers, and testers throughout the software development life cycle.

The contractor will work with the business user to set up and manage as-is sessions, future-state design sessions, user story development and refinement sessions, user story acceptance activities, sprint development sessions, and detailed requirements development.

The contractor will coordinate application and report demos for business owners, gather their feedback, and ensure business expectations are met.

The contractor will also coordinate API, application, and report testing, including validation of AI-generated insights, and obtain sign-off from business owners. In addition, the contractor will coordinate the development of a training guide for each application module and schedule training sessions for business users.

The contractor will learn from the Architect developers how to administer and configure the Azure APIs and the custom web and mobile applications and will work with the IT support group to document application maintenance and support processes. This includes administering user access, assisting users with access, and installing and configuring the web and mobile applications. The contractor must also help and train users to be self-reliant in day-to-day application use and updates.

Must Have

• Ability to communicate effectively, both orally and in writing.
• Strong experience with the Agile software development process, including hands-on experience with Microsoft Azure DevOps (ADO).
• Must be well versed in developing user stories and acceptance criteria, user story approval, sprint planning with the scrum master, application builds, and retrospective issue resolution.
• Strong ability to understand business process workflows and to develop and evaluate the technical requirements and specifications needed to design API, web, mobile, and AI-supported reporting solutions.
• Strong skill in gathering and evaluating business requirements for custom Azure APIs, web and mobile applications, and AI-supported reports, and in developing detailed user stories and requirements documents.
• Strong ability to gather business requirements for AI-supported reports, translate them into formal user stories and requirements documents, and coordinate with subject matter experts (SMEs), business users, and developers to get those reports built.
• Strong experience coordinating and facilitating application demo sessions, gathering feedback, and ensuring necessary enhancements are implemented.
• Quality assurance background, with the ability to plan, coordinate, and facilitate user acceptance testing (UAT) sessions for API, web, and mobile applications and reports.
• Must ensure that user stories and requirements documents translate easily into test plans, that testing is complete, and that results meet business expectations.
• Responsibilities include providing relevant test scenarios, validating the accuracy of AI-generated report outputs, and working with the test team to develop system integration test scripts, including API integration tests.
• Ability to learn overall system processes, identify process-related issues, and support the rollout of new functionality through training sessions, demos, and appropriate documentation.
• Experience identifying training requirements and performance support, scheduling and conducting training sessions, and developing online and instructor-led training courses.
• Coordinate with the development team as stories are built, resolve user story issues promptly, and follow up on and manage retrospective issues.

Nice To Have

• Working knowledge of Azure cloud services, including Azure API Management.
• Working knowledge of custom web and mobile application environments.
• Working knowledge of iOS mobile applications.
• Working knowledge of Microsoft Power BI reporting, including AI-powered features such as Copilot.
• Working knowledge of Azure AI services and Azure OpenAI for AI-supported analytics and reporting.
• Working knowledge of RESTful API design and OpenAPI (Swagger) specifications.
• Working knowledge of Microsoft .NET web applications.
• Working knowledge of UI design software for developing prototypes.
• Working knowledge of image design software such as CorelDRAW, Photoshop, and Fireworks.