Candidate must be able to provide onsite IT support to more than 90 sites and 6,500 users located near Los Angeles & Orange County, CA. The project includes daily operational support and IT Tier 2 end-user device support.

Required Skills:
1-3 years of experience in desktop, laptop and smart phones troubleshooting
Experience with Android and Apple IOS support
Desktop Support/Field Services
Must be able to lift up to 70 pounds

Shift: Day with OT

Responsibilities:
Provide onsite IT support to more than 90 sites and 6,500 users located near Los Angeles & Orange County, CA.
Deliver daily operational support and IT Tier 2 end-user device support.
Must have a valid driver's license, car insurance, and a dependable vehicle.
Provide in-person corporate office and clinic onsite support for end-user IT desktop support services.
Provide laptop and desktop support for Windows devices, including software installations and end-user data migrations.
Consistently exhibit behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
Coordinate with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations.
Ensure proper ticket communication protocol, including announcing arrival, work performed, status, and departure.

Qualification:
Must have a valid driver's license, car insurance and dependable vehicle
Provide in-person corporate office and clinic onsite support for end user IT desktop support services
Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care and concern with each and every internal and external customer
Coordinate with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations
Ensure proper ticket communication protocol including announcing arrival, work performed, status and departure