Technical Infrastructure Program Manager, GCID-FD

Description Application deadline: May 28, 2026 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. We are looking for a highly motivated, technically savvy Fiber Delivery Technical Infrastructure Program Manager (FD‑TIPM) to help develop and scale one of the world’s largest and most complex networks. The FD‑TIPM is responsible for managing highly technical, cost‑efficient, and fast‑paced communication construction project schedules to keep pace with and enable AWS Network growth. This role will manage a program overseeing design reviews across our rapidly expanding global data center portfolio, with anticipated growth of 33% year over year. As an FD‑TIPM you will be part of a highly creative and efficient team of diverse backgrounds and expertise, tasked with tackling the most fascinating and challenging problems in modern fiber construction. In this role, you will be responsible for training and education of internal stakeholders and external contractors and partners, driving Kaizen process improvements, change management, and communication plans. Key job responsibilities Drive the implementation of large‑scale fiber deployments on a global scale Collaborate with stakeholder teams to gather fiber deployment requirements Develop and maintain process documentation Program manage pre‑terminated fiber cable process from intake, engineering, business development, material acquisition, deployment and closeout Provide deployment support for projects, augmenting the local region TIPM across the globe Create and maintain performance dashboards and KPIs to measure program effectiveness Build and maintain strategic vendor relationships, including developing vendor KPIs and performance metrics Drive process improvements through data analysis and stakeholder feedback Lead regular executive updates and cross‑functional team communications Manage program budget and resource allocation across global regions 60‑75% Travel Basic Qualifications 3+ years of technical infrastructure management experience Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) Experience with varying scenarios of infrastructure builds Preferred Qualifications Bachelor’s degree in Engineering, Construction Management or equivalent experience 5+ years of experience in technical program management 3+ years of experience with data center or telecommunications infrastructure Strong understanding of fiber optic infrastructure design and construction Strong understanding of pre‑terminated fiber technology and installation of pre‑terminated fibers in an Outside Plant Environment Knowledge of Civil Design of Telecommunications Infrastructure Experience managing cross‑functional and geographically distributed teams Experience managing vendor relationships Demonstrated ability to develop and track technical program KPIs Excellence in stakeholder management and executive communication Experience working across multiple global regions and time zones PMP Certification Experience with data center site design review, drafting, or consulting Proficiency in Salesforce, GIS platforms, and data visualization tools Deep knowledge of civil and telecom design requirements for data centers Experience creating and maintaining performance dashboards using PowerBI, Tableau, or QuickSight Strong understanding of technical drawing standards and drafting principles Familiarity with Kaizen and continuous improvement methodologies Experience managing technical review programs at scale Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Denver - 127,100.00 - 171,900.00 USD annually USA, GA, Atlanta - 127,100.00 - 171,900.00 USD annually USA, TX, Austin - 127,100.00 - 171,900.00 USD annually #J-18808-Ljbffr