Are you an experienced technical operations manager eager to elevate your career by leading our on-site repair services operations in Bessemer City, NC. This role oversees the complete spindle service lifecycle—disassembly, diagnostics, optimization, machining, reassembly, testing, and delivery—while managing technical teams and maintaining rigorous quality standards. This opportunity combines manufacturing operations management, CNC spindle repair and assembly expertise, and customer-centric leadership in a fast-paced, service-driven environment.Reporting to the President, the essential duties and responsibilities include:Manufacturing and Production Operations – Plan and manage daily spindle repair operations, production schedules, and workflow through the repair facility.Team Leadership and Workforce Development – Hire, train, and lead technicians, machinists, and engineers specializing in electro-mechanical spindle repair.Quality and ISO Compliance – Implement quality control processes, review design specifications, root-cause failure data, and ensure compliance with ISO and related quality standards.Customer and Cross-Functional Communication – Partner with sales, customer service, engineering, and purchasing to develop service quotes, manage timelines, and communicate spindle rebuild progress to customers.Process Improvement and Cost Control – Identify operational bottlenecks, drive continuous improvement initiatives, and manage inventory for service components, motor rewinds, and manually machined close tolerance components for repairs and development prototypes.Technical Oversight – Provide technical guidance on spindle failures involving bearings, shafts, motors, sensors, and electrical systems; direct corrective actions and repair versus rebuild strategies.Skills NeededCNC and Spindle Repair Expertise. Strong knowledge of industrial machinery, CNC spindles, electro-mechanical systems, motor sensors, and precision machining.Operations Management. Proven experience leading manufacturing, repair, or service operations in a technical, customer-focused environment.Problem Solving and Diagnostics. Ability to troubleshoot complex spindle and motor failures and implement reliable repairs and rebuilds.Leadership and Communication. Excellent communication skills with experience working across management, sales, engineering, purchasing, technical tradesmen, and end-use customers.How You Will BenefitOn-site leadership role in a specialized, high-precision manufacturing environment.Work with advanced CNC spindle and robotic technologies.Lead a skilled technical workforce with a strong industry reputation.Stable, growing company serving critical manufacturing and automation industries.