Technical Product Owner 101550

Title: Technical Product Owner 101550

Location: 2-3 days a week onsite- onsite in Chicago office* preferred but open to Peoria IL, Irving, TX or Broomfield CO office; must also be prepared for a full time in office role if a rto is in effect (if not local must be open to relocating on own dime and must be onsite 2 weeks from offer day 1 of contract)

Type: Contract

Pay: $$63.66/hr on w2-w2 only

Hours: 8-5 M-F (40 hour work week)

Length: 18 months-large possibility to extend

Screenings: full panel drug and background once hired

IV process: 2 rounds

+optional benefits, long term contract with ability to extend or convert to full time

Must Haves:

• Min Bachelor’s degree and/or Master’s degree is required with 5-7 years experience in this capacity
• Product Ownership, Product Management, Business Analysis, Technical Program Management, Solutions Engineering, or similar software delivery experience.
• Strong ability to write clear features, user stories, acceptance criteria, product requirements, and release outcomes.
• Basic working knowledge of REST APIs, HTTP methods, request and response payloads, authentication, error handling, and integration architecture.
• Knowledge of Agile product development, backlog management, cross-functional planning, and business sign-off practices.
• Experience supporting customer-facing APIs, developer platforms, SaaS integrations, data products, or enterprise integration solutions.

Soft Skills

• Experience communicating with software vendors, strategic partners, customers, dealers, engineering teams, and commercial stakeholders.
• Strong analytical, problem-solving, facilitation, prioritization, and written and verbal communication skills.
• Ability to translate technical integration needs and customer problems into prioritized, actionable product work.

Disqualifiers/Red Flags/Overqualifications:

• Consistent job hopping/ choppy tenure
• If candidate(s) are currently not local, do not submit them; we are not considering them at this time.

Role Overview:

As a Product Owner for VisionLink Integrations & Data Products, you will be responsible for the execution of integration capabilities that enable customers, dealers, software providers, and technology partners to exchange data with VisionLink.

You will help define how VisionLink data flows between clients and external platforms through APIs, event streams, Snowflake data shares, webhooks, and future integration technologies. You will also support customer onboarding, developer enablement, partner engagement, and the operational support processes needed to scale the VisionLink ecosystem.

Position’s Contributions to Work Group:

This role serves as the bridge between customers, commercial teams, integration partners, software engineering teams, and support organizations to ensure successful implementation of partner integrations while driving the development of new APIs, webhooks, streaming services, and data-sharing capabilities.

Typical task breakdown:

• Define and write, features, user stories, acceptance criteria, and release requirements for new integration capabilities.
• Support onboarding of third-party integration partners connecting equipment and telematics data into VisionLink.
• Work directly with customers, dealers, software vendors, and technology partners to understand integration requirements and enable successful implementations.
• Assist engineering teams in defining new VisionLink API capabilities, webhook functionality, event-streaming solutions, and data-sharing services.
• Support API onboarding, credential management, API documentation reviews, developer enablement, integration testing, and troubleshooting activities.
• Collaborate with support teams to develop onboarding procedures, troubleshooting guides, escalation paths, Tier 1 readiness, and Tier 2 operational support plans.
• Drive improvements to customer self-service onboarding experiences and integration management workflows.
• Support data distribution capabilities through APIs, Snowflake Data Sharing, Kafka, Kinesis, webhooks, and future integration technologies.

Interaction with team:

• Weekly alignment and update meetings with engineering development teams in India.
• Daily ad hoc asynchronous communications and meetings with engineering teams in India and Slovakia.
• Weekly 1:1s with manager and daily ad hoc asynchronous communications and meetings
• Single report to manager
• Member of Digital Operations Product Support team for DF&OS

Work environment:

• Office – Hybrid acceptable

At Swoon, we believe the future is built by great teams working on the technologies that keep the world running. That’s why we focus on more than just filling roles. We help companies build the right teams at the right time – teams that move big ideas forward.

Across the US and Canada, leading organizations trust us to leverage our expertise to help them build, secure, and scale the technologies that are shaping tomorrow. The result isn’t just successful hires. It’s a hiring journey that’s as rewarding as the outcome: teams that thrive, cultures that grow stronger, and results that exceed expectations.

Because at the end of the day, we exist to help companies and people achieve their boldest ambitions.