Role: Technical Program Manager

Location: Remote within Louisiana

Tasks should include, but not be limited to:

• The Technical Program Manager will coordinate and manage post-production activities with each campus to include the coordination of resources, including external resources/consulting.
• The Technical Program Manager will be charged with ensuring the interests of the Institutions are served throughout this phase of the project.
• This project phase will begin immediately and is expected to continue for six (6) months but may be adjusted based on institutional needs and resources.
• Work for this phase is anticipated to be remote, but should the need exist, any in-person work will be coordinated with the individual campuses.

The candidate will demonstrate the following qualities:

• Superior collaboration skills and techniques that appropriately define alternate solutions; resolve conflicts; and create lasting, productive partnerships as well as superior interpersonal skills, conflict resolution, and negotiating skills.
• An ability to make decisions and take independent action on matters directly affecting strategic goals. As well as guiding staff and project managers in learning and applying useful decision-making approaches.

Experience and/or Abilities:

• Educational level (bachelor's degree Required, master's degree preferred)
• Project management or team leadership involving a software implementation
• Effectively and efficiently working toward goals in a complex, diverse environment with multiple and changing demands
• Proven track record of effective leadership of staff
• Passion for client satisfaction
• Experience in successfully organizing and executing a complex multi-year, multi-phase project in a technical environment
• Experience working in a higher education environment
• Experience with the full implementation lifecycle of ERP and/or Student Information Systems
• Outstanding record of project management success, both in results achieved and in the use of professional methodology.
• Pro-active mindset in developing and implementing strategies that significantly mitigate risk
• Extensive knowledge and experience with Workday Student are preferred.