A tech support organization is seeking a Technical Service Specialist in Sullivan, Illinois. The candidate will provide expert technical support, troubleshoot complex product issues, and ensure optimal customer satisfaction. Key responsibilities include responding to inquiries, resolving technical problems, maintaining documentation, and managing customer service tickets. Required qualifications include a degree in computer science and at least one year of technical support experience. The role is full-time, offering standard and optional schedules. #J-18808-Ljbffr