Technical Support Specialist (Entry Level) Pay: $15.00 per hour About the Role We’re looking for a motivated Technical Support Specialist to join a higher‑education institution and provide hands‑on technology support for faculty, staff, and students. This role is an excellent fit for a recent graduate or early‑career technologist who enjoys troubleshooting, learning new tools, and delivering great customer service. You’ll gain real‑world experience across hardware, software, networking, and user support. After a 12‑month evaluation period at $15/hour, you’ll be considered for a full‑time role with competitive salary and comprehensive benefits. Key Responsibilities Provide first‑ and second‑level support for computer hardware, software, and basic network issues Assist with deploying, maintaining, and upgrading desktop and laptop systems, operating systems, applications, and printers Help manage user accounts, permissions, and access controls Support and guide student technicians on day‑to‑day tasks Participate in evaluating new tools, technologies, and process improvements Communicate clearly and proactively with faculty, staff, and students to ensure a positive support experience Who Thrives Here Recent grads with internship, help desk, or hands‑on technical experience Curious problem‑solvers who enjoy learning new technologies Strong communicators with a customer‑service mindset Team players who are organized, reliable, and eager to grow #J-18808-Ljbffr