Job TitlePeoples, an Essential Utilities company, has been proudly serving Western Pennsylvania for over 130 years, offering talented individuals the opportunity to serve more than 700,000 customers in the region. Peoples is more than your average natural gas utility. We have a vision to:Provide valuable services to our customersEncourage economic growth for businesses in our regionImprove the quality of life for our communitiesEnsure that we are protecting our environmentSupport our employees and partnersJoin our team and make a difference!About Essential UtilitiesEssential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.Essential DutiesPerform administrative duties for the management team to include general daily duties, such as answering the telephone, typing, ordering office supplies (monitor spending), maintaining department files, making appointments and scheduling meetingsUse computer software, such as Word, Excel, SAP, to produce reports, presentations or other documentsDaily receiving and handling of incoming customer inquiries concerning construction applicationsCollect, compile and organize filings. Initiate and compose correspondence, Transmit filings to the PUC and regulatory partiesCommunicate cross-functionally issues and needs, as well as externally to customers, vendors and contractorsSupport Restoration process, which includes placing PA One Calls, analyzing data, mapping information, obtaining meter reads, creating/updating work orders and customer account information, and tracking data via SharePoint databasePerform invoice requisitions, process invoices, reconcile purchase card statements, handle confidential records and information and make travel arrangementsMaintain department information databasesProcess confidential records, SIRs, SLDs, Approval Letters, and Gas ApplicationsInvestigate questionable areas on reports or requests for information and make administrative decisionsQualificationsHigh School Diploma or GED required.0-2 years experience in general office responsibilities and procedures.Knowledge, Skills and AbilitiesAbility to learn and retain knowledge of company policies, practices and proceduresExcellent computer software skills (Microsoft Office and various software programs)High level of initiative and judgementStrong interpersonal and communication skills (written and verbal)Ability to collect and compile data efficientlyProficient in SAPAbility to multitask, use time management skills to coordinate multiple customer requestsWorking Conditions/Physical DemandsPerform sedentary work- exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.Peoples, an Essential Utilities company, is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Peoples is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:Family members cannot result in a supervisor/subordinate reporting relationshipFamily members cannot work in the same department.