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Technical Support Engineer

  • ... Posted on: Jun 07, 2025
  • ... Russell Tobin
  • ... Clarksville, Florida
  • ... Salary: Not Available
  • ... Full-time

Technical Support Engineer   

Job Title :

Technical Support Engineer

Job Type :

Full-time

Job Location :

Clarksville Florida United States

Remote :

No

Jobcon Logo Job Description :

Data Center Hardware Quality EngineerJoin a team focused on minimizing damage and downtime for data center hardware. As a Support Engineer, you'll triage and manage a ticket queue, investigate quality issues, and either resolve or escalate them. Responsibilities include root cause analysis, data review, issue documentation, and collaborating with partner teams for resolution. You'll analyze fleet, manufacturing, and field data to support continuous improvement and present insights to stakeholders.Required:Bachelor’s in Mechanical, Electrical, Industrial, Materials, or related field (or equivalent experience)5+ years in hardware quality, test engineering, or system troubleshootingSQL, JMP, or Python for data analysisStrong communication and collaboration skillsPreferred:Server/storage/network repair experienceKnowledge of databases and spreadsheetsR&D or data center environment experienceIf Interested, please share an updated resume at my email - for an immediate review.Thank you!

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Jobcon Logo Position Details

Posted:

Jun 07, 2025

Employment:

Full-time

Salary:

Not Available

Snaprecruit ID:

SD-APP-30c8f155493b31d8860257690ccfd0c2c51f53193c997ec3b8fe3f891274bc02

City:

Clarksville

Job Origin:

APPCAST_CPC

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Data Center Hardware Quality EngineerJoin a team focused on minimizing damage and downtime for data center hardware. As a Support Engineer, you'll triage and manage a ticket queue, investigate quality issues, and either resolve or escalate them. Responsibilities include root cause analysis, data review, issue documentation, and collaborating with partner teams for resolution. You'll analyze fleet, manufacturing, and field data to support continuous improvement and present insights to stakeholders.Required:Bachelor’s in Mechanical, Electrical, Industrial, Materials, or related field (or equivalent experience)5+ years in hardware quality, test engineering, or system troubleshootingSQL, JMP, or Python for data analysisStrong communication and collaboration skillsPreferred:Server/storage/network repair experienceKnowledge of databases and spreadsheetsR&D or data center environment experienceIf Interested, please share an updated resume at my email - for an immediate review.Thank you!

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