Technical Support Engineer Apply
An exciting engineering role is available for a Technical Service Engineer to support scientific equipment used by customers across the UK. This is a hands-on position combining technical support, customer training and field service.The RoleProvide technical support for hardware, software, and applications via phone, email, remote access, and on-site visitsCarry out equipment installation, servicing, repairs, and preventative maintenanceTravel within the UK and internationally for customer support and trainingMaintain service records and support tickets using a CRM systemProduce and update technical documentation including manuals and service notesDeliver technical demonstrations and customer training sessionsEscalate technical and quality issues and support resolution with product specialistsSupport exhibitions and other technical activities as requiredAbout YouDegree in Engineering, Physics, Materials Science, or a related scientific disciplineUnderstanding of physics and/or materialsHands-on experience supporting, servicing, or maintaining technical equipmentCustomer-facing experience with strong communication skillsGood IT skills including Microsoft Office; CRM experience beneficialFull, clean driving licenceWell organised, self-motivated, and able to manage your own scheduleComfortable working independently and as part of a small teamThe PackageSalary up to £35,000 per annum (dependent on experience), plus 25 days holiday plus bank holidays

