Technical Support Engineer Apply
Looking for a new challenge in 2025? You’re in the right place.We’re growing and looking for a driven, hands-on Technical Support Engineer to join our team in Helmond, Netherlands.At OSW, we’re all about keeping the transition to sustainable energy simple. We champion environmental, social and economic sustainability through smart, forward-thinking renewable energy technologies—and we’re excited to have passionate people join us on that mission. About the RoleThis role sits at the intersection of product, people, and problem-solving. You’ll be involved across the full product lifecycle—supporting product testing and compliance, answering technical queries, guiding customers and the sales team, and ensuring our product info is accurate and accessible.It’s a great opportunity for someone with an electrical engineering background who’s ready to take the next step in a fast-paced, purpose-driven industry. If you’ve had exposure to the solar/PV sector—even better. What You’ll Be DoingPre-Sales & Product SupportAnalyse Australian Standards and local policiesPerform product testing, unboxing, demo reviews and compliance analysisAssist with product selection and technical comparisonsAfter-Sales SupportWork with manufacturers to improve after-sales processesSupport internal teams and customers with product inquiries and troubleshootingKeep product info up to date, including managing phased-out productsTraining & GuidanceDeliver technical training to internal sales teamsSupport customers and vendors on specifications, installation guidance and issue resolutioneProduct & CRM ManagementMaintain and update product data in our CRM and websiteLiaise with marketing to keep content current, relevant, and engaging What We’re Looking ForA degree in Electrical EngineeringSolid understanding of electrical principles—PV/solar experience highly desirableA proactive approach and a willingness to learnStrong communication skills in both English and Dutch —you can break down complex tech for all audiencesConfidence working across teams, with customers, and with technical detail Why OSW?We’re a future-focused business that’s making a real impact in the renewable energy space. You’ll be part of a supportive, collaborative team, and have room to grow your skills, take ownership, and help shape a more sustainable future.

