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Technical Support Manager

  • ... Posted on: Apr 22, 2026
  • ... Composites One
  • ... Monessen, Pennsylvania
  • ... Salary: Not Available
  • ... Full-time

Technical Support Manager   

Job Title :

Technical Support Manager

Job Type :

Full-time

Job Location :

Monessen Pennsylvania United States

Remote :

No

Jobcon Logo Job Description :

Composites Technical Applications Manager Pay or shift range: $115,000 USD to $140,000 USD. Employees may be eligible for a discretionary bonus and a comprehensive benefits package. Description Position Overview: The Composites Technical Applications Manager supports technical sales and market development by working directly with customers on composite materials, closed-mold manufacturing processes, and application-specific solutions. The role partners closely with Sales to evaluate customer manufacturing environments, recommend appropriate materials and processes, and support implementation in real-world production settings. Key Responsibilities: Develop and manage market segment strategies, programs, and key customer relationships. Act as a technical consultant to align marketing, sales, and segment‑specific initiatives. Gather customer requirements and deliver customized technical solutions and support. Create quotes and bids for customized or non‑standard products and services. Evaluate customer systems for successful integration of company products. Prepare sales support materials, including proposals, contracts, and SLAs. Introduce, demonstrate, and promote new and existing products and services. Conduct market research and competitive analysis to inform strategy and tactics. Identify new product opportunities using existing technologies. Analyze and optimize market segment program effectiveness. Collaborate with Sales on customer‑focused programs to drive ROI and sell‑through. Forecast customer needs to support budgeting and program development. Deliver product training to internal teams and customers. Expected Skills and Qualifications: Minimum of 2 years of experience in Advanced Composites Manufacturing. Minimum of 2 years of experience with Closed Mold Manufacturing processes. Bachelor’s Degree in Composites Engineering or a related field. Strong understanding of composite materials, including resin systems, fiber reinforcements, bonding technologies, and processing methods. Proven ability to support or drive technical sales and customer engagement. Proficient in MS Office applications, particularly Word and Excel. Valid driver’s license required. Preferred Skills and Qualifications: Experience with sales promotion techniques within the composites market. Familiarity with SAP or similar enterprise resource planning systems. Experience with Microsoft 365 and Outlook email platform. Demonstrated success in technical sales or customer‑facing roles. Location & Travel: Primarily remote; candidates should be located in or near the Northeast region. Must be willing and able to travel within the assigned territory and nationally, up to 75%, depending on home location, to engage with customers, attend industry events, and support field operations. Pre‑Employment Requirement: Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety‑sensitive roles. At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation. ADA Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at . This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

View Full Description

Jobcon Logo Position Details

Posted:

Apr 22, 2026

Reference Number:

14660_3D0B1E7563687023AB39212590184C35

Employment:

Full-time

Salary:

Not Available

City:

Monessen

Job Origin:

APPCAST_CPC

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Composites Technical Applications Manager Pay or shift range: $115,000 USD to $140,000 USD. Employees may be eligible for a discretionary bonus and a comprehensive benefits package. Description Position Overview: The Composites Technical Applications Manager supports technical sales and market development by working directly with customers on composite materials, closed-mold manufacturing processes, and application-specific solutions. The role partners closely with Sales to evaluate customer manufacturing environments, recommend appropriate materials and processes, and support implementation in real-world production settings. Key Responsibilities: Develop and manage market segment strategies, programs, and key customer relationships. Act as a technical consultant to align marketing, sales, and segment‑specific initiatives. Gather customer requirements and deliver customized technical solutions and support. Create quotes and bids for customized or non‑standard products and services. Evaluate customer systems for successful integration of company products. Prepare sales support materials, including proposals, contracts, and SLAs. Introduce, demonstrate, and promote new and existing products and services. Conduct market research and competitive analysis to inform strategy and tactics. Identify new product opportunities using existing technologies. Analyze and optimize market segment program effectiveness. Collaborate with Sales on customer‑focused programs to drive ROI and sell‑through. Forecast customer needs to support budgeting and program development. Deliver product training to internal teams and customers. Expected Skills and Qualifications: Minimum of 2 years of experience in Advanced Composites Manufacturing. Minimum of 2 years of experience with Closed Mold Manufacturing processes. Bachelor’s Degree in Composites Engineering or a related field. Strong understanding of composite materials, including resin systems, fiber reinforcements, bonding technologies, and processing methods. Proven ability to support or drive technical sales and customer engagement. Proficient in MS Office applications, particularly Word and Excel. Valid driver’s license required. Preferred Skills and Qualifications: Experience with sales promotion techniques within the composites market. Familiarity with SAP or similar enterprise resource planning systems. Experience with Microsoft 365 and Outlook email platform. Demonstrated success in technical sales or customer‑facing roles. Location & Travel: Primarily remote; candidates should be located in or near the Northeast region. Must be willing and able to travel within the assigned territory and nationally, up to 75%, depending on home location, to engage with customers, attend industry events, and support field operations. Pre‑Employment Requirement: Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety‑sensitive roles. At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation. ADA Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at . This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

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