Technical Support Representative

CompX Grayslake is a leading manufacturer of highly engineered mechanical and electromechanical locking devices, systems for world class original equipment manufacturers and manufacture of precision instruments, throttles, marine products, and accessories.

CompX Security Products offers excellent benefits including FREE employee insurance, TWO retirement plans (401k PLUS defined contribution plan), paid vacations, and much more.

When you look at the total pay and benefit package, we are one of the best places to work. If you are the best and looking for a great company with a bright future, contact us today.

We are seeking a candidate to handle technical customer support for our line of electronic locking systems and related Windows based software. Ideal candidate has experience in installing and maintaining software as well as simple computer networking skills. Additionally, the candidate will participate in product testing. Candidate needs to have good communication skills; as end customers interaction will be required.

Position Responsibilities:

Skills, Knowledge and Ability Requirements:

• Ability to handle technical customer support for our electronic locking system and related windows-based software
• Ability to install and maintain software
• Computer networking skills
• Have effective communication skills

PHYSICAL DEMANDS:

• Standing/Sitting: Tasks are performed in an office environment on a computer for a full-time shift
• Walking: Moderate walking of distances up to 1 mile around the facility.
• Environment: Working environment in a manufacturing company in an office setting, including noise from the plant such as forklifts, compressed air, CNC machining, and automation equipment.