Technical Support Specialist Apply
Our client is a Middle Eastern chemical company currently expanding its operations into Indonesia. To support its rapid expansion, Collars Consultants is seeking highly motivated and qualified candidates to join their dynamic team on behalf of the client.Position: Technical Support (Concrete Additives)Location: Jakarta, IndonesiaReporting to: Sales ManagerRole Overview:We are seeking a Technical Support Specialist based in Jakarta to provide expert assistance for our concrete admixture line, specifically focusing on Polycarboxylate Ether (PCE) high-range water reducers. In the context of Indonesia’s current 2026 infrastructure development, you will ensure our chemical solutions meet the rigorous demands of on-site performance and local compliance. You will act as the technical bridge between our laboratory and the customer's batching plant.Key Responsibilities:Mix Design & Optimization: Conduct "Trial Mixes" at customer batching plants to ensure PCE water reducers meet specific slump, flow, and strength requirements.On-Site Troubleshooting: Address application issues, such as rapid slump loss due to high ambient temperatures or compatibility challenges with various local cement brands.Technical Documentation: Provide customers with Technical Data Sheets (TDS) and material safety datasheet (SDS).ASTM and SNI Compliance: Ensure all product applications and test results align with Standar Nasional Indonesia (SNI) for concrete and construction materials.Product Training: Conduct technical presentations and training for customers' QA/QC teams regarding advanced PCE technology.Minimum Requirements:Education: Minimum Diploma (D3) or Bachelor’s Degree (S1) in Civil Engineering, Chemical Engineering, or Chemistry.Experience: At least 2–3 years in the Indonesian construction chemicals or ready-mix concrete industry.Technical Knowledge: Deep understanding of ASTM/SNI standards and the behavior of high-range water reducers in tropical climates.Languages: Fluency in Bahasa Indonesia is mandatory; proficiency in English is highly preferred for international technical specifications and reporting.Willingness to travel to various project sites and batching plants across the archipelago as required by project demands.Interested? You may talk to our consultant for further communication. Aileen SongTEL:15316191148 (

