JOB DESCRIPTION:

Job Title : Technical Support Engineer I /Technician

Location : Onsite in New Carlisle, IN

Duration : 6 Months with a possible extension

Job Description:

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support.

Documents, tracks and monitors the problem to ensure a timely resolution.

May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.

Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.