Position Details
Technical Support Tech I Apply
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Position: Technical Support Tech I
Location: New Carlisle, IN 46552
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Primary job functions do not typically require exercising independent judgment.
- Typically reports to a supervisor or manager.
Candidate Requirements:
REQUIRED SKILLS
- IT technical skills background
- experience with fiber optics
- Fiber connections
- MTP, MPO
- hardware troubleshooting, cicso, junpier switches
Years of Experience:
- 1+
Leadership Principle:
- Dive deep, bias for action.
Top 3 must-have hard skills
- Fibert optics and cabling experience.
- IT technical skills background
- hardware troubleshooting, Cisco, juniper switches
TekWissen Group is an equal opportunity employer supporting workforce diversity.
