Technical Training Developer - Hay and ForageThe Technical Training Developer - Hay and Forage will manage the entire technical training product life cycle for Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters for dealer service technicians and internal company personnel. The role will manage a team environment to develop and maintain training content on Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters lines including all support and course materials, for new product and current product updates, including model year changes and running changes. Communicate with various stakeholders to identify training needs to achieve technical training objectives. The successful candidate will be based in one of the following areas: Ames, IA; Racine, WI; or New Holland, PAKey ResponsibilitiesBe the primary contact between all the CNH technical groups and the Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters management teams (i.e. know the strategic product range plan, approved budget items, current/future product offering, status of items/projects, manage inclusion of technical teams/members at the proper times, etc)Manage ordering of the new model year machines and coordinate to order within the Global Product Development lifecycleIdentify and acquire the proper training aids for all the facilities where training will be offered. Train Technical Training with new tools and processesLead creation of training content (Web Based, Virtual, Instructor led, shop activity workbooks, etc). Serve as the lead developer and trainer for all CNH hay and forage equipment. Lead annual and new product specific internal trainings (trainers/support/field); schedule it, present it, pull in resources, etcParticipate in end of season reviews for Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters linesReview new/Model Year Technical Information document changes for functional data, schematic, review manuals for content accuracy before releaseLead the development of Overviews and Dynamic Descriptions to be published within service manuals and used for technical training, coordinate with the Technical Information project manager. Lead the creation of dynamic electrical and hydraulic drawings or animations to support the Service Manuals for training purposes; supported by Technical Information and training developersAssist Product Support/Technical Information on challenging cases, including field support as approvedParticipate in and conduct technical training classes, to continue development of product knowledge and delivery qualityWork with content developers of different product lines to continuously improve the processes of developmentWork at offsite locations to present localized training (approximately 20% of time)Experience RequiredBachelor's Degree with three years of relevant experience OR;Associate degree plus five years of relevant experience OR;High School Diploma/GED plus eight years of relevant experience, related to engineering, technology, automotive, agricultural/construction equipment, or equivalentAbility to travel up to 20%One or more years of customer support experienceTwo or more years of experience with assigned product group (Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters)Excellent written and presentation skills as well as comprehensive computer skillsTechnical experience relating to diagnostics of mechanical, electrical (12- or 24-volt DC), and fluid power systems (hydraulic/pneumatic)Ability to articulate how technical systems work to others with varying levels of experiencePreferred QualificationsMulti-department experience (i.e. technical publications, product support, technical support, product management, etc.)Experience creating Technical Information for mobile equipmentKnowledge of Precision Agriculture ApplicationsKnowledge or experience with Adult Learning Methodology and Distance Learning2-4 years technical training experience in the automotive, agricultural, or construction industry, preferably on assigned product2-4 years training development experience using various development tools (i.e. Storyline, Adobe, Power Point, etc.)What We OfferWe offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:Flexible work arrangementsSavings & Retirement benefitsTuition reimbursementParental leaveAdoption assistanceFertility & Family building supportEmployee Assistance ProgramsCharitable contribution matching and Volunteer Time Off