Job Description

• Develop, document, and maintain system or business workflows to support HRMSD's operational requirements as required.
• Develop, update, or maintain documented workflows for a system or business process.
• Scan and store information in a digital form to a central repository.
• Develops comprehensive manuals for application users, ensuring instructions are actionable and straightforward.
• Produces in-depth technical documentation for developers, IT teams, or advanced users (e.g., API guides, data models).
• Prepares clear and concise release notes that highlight application updates, bug fixes, and new features.
• Develops onboarding and training resources, such as tutorials, quick-start
• guides, or e-learning content.
• Works closely with developers, product managers, and quality assurance teams to gather information and ensure accuracy.
• Clearly communicates documentation requirements, timelines, and updates with stakeholders.
• Actively seeks and incorporates feedback from end-users and team members.
• Ensures documentation stays up to date with application changes and user feedback.