Job Title: Technical Writer 4

Work Location: Richmond, VA 23219 - Hybrid

Duration: 9 Months

Rate: $23/hr

Important Notes

• Local to VA only.
• Local Driver’s License (DL) is a must.
• Someone with State, Federal, or County experience required.
• 8+ Years of Experience required.
• Must be able to work a hybrid schedule.
• Local candidates preferred.

Short Description

We are seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical products.

Duties and Responsibilities

• Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
• Manage multiple documentation projects and meet established deadlines.
• Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
• Maintain strong version control and documentation review practices.
• Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.

Required Qualifications

• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field – 5 Years.
• Minimum of 5+ years of experience in technical writing, preferably in a government or technology environment – 5 Years.
• Expert in the use of MS Word, Google Docs, Confluence, or similar tools – 5 Years.
• Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals – 5 Years.
• Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar – 5 Years.
• Understanding of Scrum/Agile methodology – 5 Years.
• Familiarity with REST APIs, JSON, and software architecture concepts – 5 Years.
• Ability to read code snippets – 5 Years.
• Excellent written and verbal communication skills, clarity and attention to detail in written products – 5 Years.
• Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc. – 5 Years.
• Ability to interview subject matter experts (SMEs) and distill complex information – 5 Years.

Highly Desired Qualifications

• Experience with government documentation and standards and accessibility compliance – 5 Years.
• Familiarity with diagramming tools (Lucid chart, Draw.io, etc.) – 5 Years.
• Basic knowledge of programming languages or IT systems – 5 Years.
• Experience with UX writing – 5 Years.
• Knowledge of programming languages, such as Markdown and HTML/CSS – 5 Years.
• Experience writing for software products (SaaS, desktop, or mobile) – 5 Years.