TECHNOLOGY ASSISTANT (Open Until Filled may close at any time without prior notice) Job ID: 5576381 Application Deadline: Posted until filled Posted: Mar 09, 2026 6:00 AM (UTC) Starting Date: To Be Determined Job Description DEPARTMENT: District REPORTS TO: Superintendent FLSA STATUS/CLASSIFICATION: Non-Exempt; Classified SUPERVISORY DUTIES: None SUMMARY: Works with Technology Manager and school staff to deploy and maintain district technology resources and assists with the oversight and operation of district networks, technology infrastructure and servers. Serves as an information resource to students and staff regarding Information Technology services and capabilities. ESSENTIAL DUTIES & RESPONSIBILITIES Knowledge and understanding of BASIS organization Attention to detail and strong organization and communication skills. Excellent customer service skills Analytical with strong problem solving skills Strong project management skills Ability to interpret a variety of instructions in written or verbal form KNOWLEDGE, SKILLS & ABILITIES Provides assistance in the use of personal computer hardware, software. Sets up and configures desktop computers, peripherals and accounts assigning security level. Installs software and installs and repairs hardware and peripherals Tests programs Troubleshoots, diagnoses problems, implements corrective action procedures Maintains systems, databases and web pages; Administers user accounts; Designs and produces basic reports; Sets up and submits production jobs and edits and debugs computer output; Transfers computer files between platforms; Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers, personal computers and peripherals on a network to diagnose, hardware versus software problems; Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns; Arranges for distribution of output to customer; Maintains records; Contributes to unit goals by accomplishing related duties as required. Providing general support for the IT department and for the company’s computer users Handling customer and colleague queries regarding networks, systems and applications, often through a help desk. Serves as a help desk to support desktops, laptops, tablets and smartphones Imaging computers Microsoft Office Administration Google Administration Maintain Active Directory user and computer accounts Maintains computer and mobile device updates/patches Maintain telephony equipment including VOIP and analog services Maintain security cameras Recommends hardware, software and consumables for purchase. Maintain updated and accurate inventory lists Maintain and create documentation of IT processes QUALIFICATIONS & REQUIREMENTS Education & Experience Education: High school graduate or equivalent with data processing training, computer operations training, or experience in a multi-operation system or production control environment preferred. Skills and Experience: Two or more years of related experience with computers and providing customer service in a technological environment. May require the knowledge of a variety of hardware as well as software, programming languages, and operation systems. May be tested on appropriate computer skills as required. Criminal justice/Fingerprint clearance Computer Proficiency : Demonstrated general proficiency in computer programs such as Microsoft Excel, Word and Outlook as well as those identified above. PHYSICAL DEMANDS While performing the duties of this job, the employee is required to reach with hands and arms. The employee is frequently required to sit, stand, bend, climb, stoop and walk. The employee may be required to move twenty five pounds and could occasionally lift or move up to fifty pounds. WORK ENVIRONMENT Indoor office environment. This position regularly works indoors. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Will have contact with employees, external agencies and the public. DISCLAIMER The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned. Position Type: Full-Time Salary: $15.65 to $18.65 Per Hour Job Categories: Support Staff > Computer Support Contact Information Maria Flores 519 W. Melody Ln. Bisbee, Arizona 85603 Phone: 520-432-5381 Fax: 520-432-7622 Email: mflores@busd.k12.az.us Map The content you submit, offer, contribute, attach, post, or display (each a “Submission”) will be viewed by other users of the service who may or may not be accurately representing who they are or who they represent. Do not include any sensitive data in your submissions. Any submission or any use or reliance on any content or materials posted via the service or obtained by you through the use of the service is at your own risk. “Sensitive data” for purposes of this section means social security or other government‑issued identification numbers, medical or health information, account security information, individual financial account information, credit/debit/gift or other payment card information, account passwords, individual credit and income information or any other sensitive personal data as defined under applicable laws. #J-18808-Ljbffr